Exactly the same issues for me also. Many users reporting:I reported the Help menu issue on their public issue tracking in October (https://issuetracker.google.com/issues/142778221), but it was closed shortly after as they were unable to reproduce it. Right now, I am directing people to G Suite support, but it seems like a cop out to the end user.
- the puzzle piece icon not displaying or only displaying after several refreshes
- Once the add-on is clicked the Help menu item is only displayed
- Triggers not firing but still showing as active when checking the trigger service
On Tuesday, February 4, 2020 at 11:54:34 AM UTC-8, Faustino Rodriguez wrote:similar disruptions for G Sheets add-ons on my side and as reported by many users ...
On Tuesday, February 4, 2020 at 2:46:10 PM UTC-5, aj.addons wrote:Multiple people are reporting a couple of different problems with Google Forms.
- The add-on menu button is no longer showing up.
- But, the add-on menu button will show up when opened in a browser from incognito mode
- Add ons are not working
The G Suite status dashboardisn't showing a service disruption, but it seems like that's what it is.
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