Verification Process

34 views
Skip to first unread message

Andrew Apell

unread,
Aug 30, 2019, 8:50:34 AM8/30/19
to google-apps-sc...@googlegroups.com
Is it common for the app verification process to take 2 weeks or more?
I recently submitted my app for verification but it has taken an unusually long time to complete.

Alan Wells

unread,
Aug 30, 2019, 9:26:52 AM8/30/19
to Google Apps Script Community
What took a long time?  Did it take a long time to get a response or feedback?  The length of time it takes is dependent upon many factors.  In my experience, the length of time it takes for Google to respond back has varied greatly.  And there is no way to know why.  It is what it is. 

Is your app now approved?  Are you still waiting?  Was there a misunderstanding?  Did you find it difficult?

Here is the official google email address to give feedback on the OAuth review process:


Originally posted in this group at:

Andrew Apell

unread,
Aug 30, 2019, 9:45:57 AM8/30/19
to Google Apps Script Community
Thanks for the email link and apologies for the duplicate topic...
I guess I'll contact them and find out what's up...

Steve Webster

unread,
Aug 30, 2019, 11:22:55 AM8/30/19
to google-apps-sc...@googlegroups.com
OAuth review process: We have been back and forth with Google OAuth folks for a client of ours for about 2 months now. That is way too long. This does translate to dollars, because the app generates revenue. The longer it takes, the more lost revenue :(

Kind Regards,

Steve Webster
SW gApps LLC, President 
Google Product Expert in: Google Apps Script, Drive, and Docs 
Google Vendor (2012-2013) || Google Apps Developer Blog Guest Blogger 
Add-ons: Text gBlaster and Remove Blank Rows


--
You received this message because you are subscribed to the Google Groups "Google Apps Script Community" group.
To unsubscribe from this group and stop receiving emails from it, send an email to google-apps-script-c...@googlegroups.com.
To view this discussion on the web visit https://groups.google.com/d/msgid/google-apps-script-community/71e454f4-fe88-4d6b-86d5-1e9ebcf58286%40googlegroups.com.

Andrew Apell

unread,
Aug 30, 2019, 12:31:37 PM8/30/19
to Google Apps Script Community
I totally agree. I am getting many messages from people complaining that they cannot install my add-on. They are just met with that red warning banner stating that my add-on is under review.
Google wants me to revoke token but I'm not too sure how that will affect my existing users.
The good thing is that someone responded to that email Alan provided... saying that the relevant team will contact me.
I hope it doesn't take 2 months!
The had responded quickly just about 2 weeks ago but then I had to make changes and re-submit... then they went silent.
To unsubscribe from this group and stop receiving emails from it, send an email to google-apps-script-community+unsub...@googlegroups.com.

Alan Wells

unread,
Aug 30, 2019, 2:25:04 PM8/30/19
to Google Apps Script Community
My first add-on took me 3 months to create, improve and get approved.  And I've needed to get it re-approved many times.  That was a few years ago.  Things are more difficult now.  There are many requirements that need to be fulfilled.  Some requirements are well documented, others are not.  One of the latest requirements is the YouTube video.

Andrew Apell

unread,
Aug 30, 2019, 11:11:35 PM8/30/19
to google-apps-sc...@googlegroups.com
They always ask me for a YouTube video after ensuring that everything is OK, like scopes and such.
Thanks for your email suggestion earlier... it got through to them and now they're looking at my case.
Reply all
Reply to author
Forward
0 new messages