Download mbox after audit export request

[Olympic College]

So I followed the API docs for requesting an email export. The request went in fine, and I can query the status ect.

Now that it's done, and has a link to the URL to download the mailbox, how do I actually download it? When I visit the URL in browser (https://apps-apis.google.com/a/feeds/compliance/audit/mail/export/{domain}/{id}) it says:

Authorization required

Error 401

When I try to access it problematically though the API via the following code (using the .NET API):

FeedQuery query = new FeedQuery();

Service tservice = new Service(domain, appName);

tservice.setUserCredentials(userName, password);

query.Uri = new Uri(mboxURI);

AtomFeed mboxFeed = service.Query(query);

It says:

The remote server returned an error: (501) Not Implemented.

So... how do I actually download the file?

 

[Jay Lee]

Hi OC_Portal,

  You should be able to just get each of the URLs in the FileURLX variables. Take a look at how Google Apps Manager (GAM) handles this:

http://code.google.com/p/google-apps-manager/source/browse/trunk/gam.py#2248

you might also want to look at what the XML will look like once the status is COMPLETED:

http://code.google.com/googleapps/domain/audit/docs/1.0/audit_developers_guide_protocol.html#retrieving_mailbox_status_example

it's the second example XML response. If the URL doesn't look like that, you're not using the right URL to get the file.

Jay

[Olympic College]

Hum, the in the .NET API, the MailboxDumpRequest object does not have a FileURLX property although it does have a .getFileDownloadUrl(int) method which i'm assuming is the correct way to go. It also has a .Links property (which is a collection of AtomLinks), and is what I was using as it seemed to point to a valid URL (in the format already mentioned). 

However I now see that for all 4 of my test audit requests, the .NumerOfFiles property is 0 (and getFileDownloadUrl returns nulls) ... why does this happen and how do i get an audit request to actually contain something?

[Jay Lee]

Hi OC_Portal,

  You would see zero files returned if you searched for something specific in the exported mailbox and nothing was returned (did you do a search as part of the export request?) or if the user had no mail (what is the user's quota at?).

Jay

[Olympic College]

I think I did... following the example given on the API doc page, the request is set up like so:

        MailboxDumpRequest mailboxDumpRequest = new MailboxDumpRequest();

        mailboxDumpRequest.BeginDate = DateTime.Now.Subtract(new TimeSpan(60, 0, 0, 0));

        mailboxDumpRequest.EndDate = DateTime.Now;

        mailboxDumpRequest.IncludeDeleted = false;

        mailboxDumpRequest.SearchQuery = "in:chat";

        mailboxDumpRequest.PackageContent = MonitorLevel.FULL_MESSAGE;

I see that "SearchQuery" part, but I don't know what that means...Is that why?

[Jay Lee]

Hi OC_Portal,

  So based on that you searched for IM messages (in:chat) for the user over the last 60 days. If the user doesn't use Google Talk or keeps all conversations off the record, that explains your lack of any results.

Jay

[Olympic College]

OK thanks, I'll try a new request without a filter.