ForwardingAddress

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Marian O'Hare

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Feb 20, 2020, 8:30:51 AM2/20/20
to GAM for G Suite
Using GAM 4.95
I used the following command to add a forwarding address:

gam user smithj add forwardingaddress greenj

according to:
gam user smithj show forwardingaddresses 

results from the above cmd shows greenj as the forwarding address for smithj

I tried 

gam user smithj info forwardingaddress greenj

this command also states that greenj is a forwarding address for smithj


The issue is, it is not working


When I send a test email to smithj  it is not forwarded to greenj

We are an Education Edition: 
 Premier and Education edition users will not need to verify forwarding addresses that are:

- in their own domain    Both accounts are in the same Domain
- in a subdomain of their own domain
- in a domain alias configured as part of the Google Apps account

Any ideas?


Kit Gillingham

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Feb 20, 2020, 8:57:30 AM2/20/20
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Hi Marian,

You've successfully added the forwarding address but now need to set the forward with the following command:

gam user smithj forward on green keep|archive|delete|markread

I usually use keep fyi 

 
Regards

Kit Gillingham
IT Support



Click here to access the IT Service Centre online: IT Service Centre

Click here to access the Self Service Portal: Self Service




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Marian O'Hare

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Feb 20, 2020, 3:33:15 PM2/20/20
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Hi Kit, thanks for your response.  I did try this:

gam user smithj forward greenj keep

Received error message>
Error: greenj is not a vailid argument for "gam >users> forward"

Any help would be appreciated

Thanks
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Ross Scroggs

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Feb 20, 2020, 3:42:29 PM2/20/20
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Marian,

gam <UserTypeEntity> forward <TrueValues> keep|leaveininbox|archive|delete|trash|markread <EmailAddress


gam user smithj


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This e-mail and any attachments are the property of the Halton District School Board and are  intended only for the use of the addressee(s) and may contain information that is privileged and/or confidential and/or protected under the Education Act, the Municipal Freedom of Information and Protection of Privacy Act and/or the Personal Health Information Protection Act.  Unauthorized review, distribution, copying or disclosure is strictly prohibited. If you are not the intended recipient please notify the sender, delete this message and do not print, copy, distribute or disclose it further.

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Ross Scroggs

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Feb 20, 2020, 3:43:35 PM2/20/20
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Marian,

Sorry premature return.

gam <UserTypeEntity> forward <TrueValues> keep|leaveininbox|archive|delete|trash|markread <EmailAddress>

gam user smithj forward on keep green


Ross


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Information in this message is confidential and is intended solely for the persons to whom it is addressed. If you are not the intended recipient please notify the sender and immediately delete this message from your computer.

This system may be monitored or recorded to secure the effective operation of the system and for other lawful purposes.  Please check out the Privacy Notice on our website for details.
This e-mail and any attachments are the property of the Halton District School Board and are  intended only for the use of the addressee(s) and may contain information that is privileged and/or confidential and/or protected under the Education Act, the Municipal Freedom of Information and Protection of Privacy Act and/or the Personal Health Information Protection Act.  Unauthorized review, distribution, copying or disclosure is strictly prohibited. If you are not the intended recipient please notify the sender, delete this message and do not print, copy, distribute or disclose it further.

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Marian O'Hare

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Feb 21, 2020, 8:28:50 AM2/21/20
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I have it working now my mistake was not entering the email address for the forwarding address.  I only entered the name.  So it should appear as

gam user smithj forward on gre...@xxxx.com keep

Thanks Kit
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