See Users' blocked email addresses

[Paul Meinersmann]

I have a user that has the notification email about a shared Google file always going into the administrative quarantine.  I'm wondering if they have marked that address as spam or somehow added it to their blocked email address list.  While I could go ask the user, it be preferable if I could pull that list from GAM, or edit it if that turns out to be the case.

Is this possible? 

[✉ Kevin Melillo]

Blocked email addresses are moved to Spam (as per the setting) 

On Wed, May 29, 2024 at 10:01 AM 'Paul Meinersmann' via GAM for Google Workspace <google-ap...@googlegroups.com> wrote:

I have a user that has the notification email about a shared Google file always going into the administrative quarantine.  I'm wondering if they have marked that address as spam or somehow added it to their blocked email address list.  While I could go ask the user, it be preferable if I could pull that list from GAM, or edit it if that turns out to be the case.

Is this possible? 

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[Paul Meinersmann]

Yes, I'm aware of that.  The question is can I view/edit that list for a user using GAM?

[Ross Scroggs]

I see nothing in the Gmail API that provides this data, thus GAM can't help.

Ross

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Ross Scroggs

Ross.S...@gmail.com

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[Paul Meinersmann]

Thanks Ross.  That is what I suspected.

[✉ Kevin Melillo]

What I was attempting to get at is you mention these emails are going into the Administrative Quarantine, and not just the Spam folder for the user.  Could there be a content compliance rule in place that is affecting these?  If you review the email logs it will provide you a link as to which rule is affecting this email.

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[Maj Marshall Giguere]

There is nothing the the api's for gmail that I can see about accessing blocked lists, so gam won't be able to help.

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