Erro assigning Archive license to users

[M Anon]

Hi,

Just updated to GAM7 and have tried to assign the archive license to past students but I get an error message:

User: 123...@school.domain, License: 1010340007 (Google Workspace for Education Fundamentals - Archived User), Add Failed: Backend Error (2/20330)

Anyone know what's causing this? Should we be removing all other licenses first before assigning the archive license?

I tried using the "delete licenses" to try and remove all licenses but that syntax isn't supported. Is there a way to remove all licenses at once or do we have to run a separate command to get the list of licenses per user and then pass that list on to another gam command to delete each license?

Any help is appreciated.

[Shaun Goodwin]

You can’t assign the archive license as archive is BOTH a user state and a license.

 

IF users are in a particular OU you can achieve with:
gam print users query "orgUnitPath='/Archived Staff' isSuspended=True isArchived=false" | gam csv - gam update user "~primaryEmail" archived on

 

You can also update GCDS and have that manage archiving

 

Regards,

 

Shaun Goodwin

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[M Anon]

Thank you Shaun for clarifying "archive". I just assumed it was another license that we'd apply as it does appear under Google's list of SKUs and licenses (under Subscription). I have gone ahead and "updated" these users and it appears that the license count under Subscriptions is going down.