set delegates with gam advxtd3

[Guibson Prieto]

Greetings fine gentlemen,

I was trying to add delegates (multiple users into an specific account) 

gam user <shared email address> delegate to <user email address> 

It looked like it accepted it, an actually i ran a print to show names, and it did display the needed delegates, but when checking in from gmail settings, i am not able to identify the delegated account, is there any bug, or anything else that i would need to enable?  

Any help would be appreciated.

Best regards

Guibson Prieto Cloud and Collaboration Deployment Engineer T: (240) 219-2739 | M: (301) 978-6740 E: guibson...@ditoweb.com | www.ditoweb.com/

[Ross Scroggs]

Guibson,

In the Admin Console, to go Apps/Google Workspace/Settings for Gmail/User Settings

Is Mail delegation enabled?

Ross

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[Guibson Prieto]

Hey Ross,

Thank you for your quick response, that was it,

I do appreciate you, i am the only one left at Dito since Jose and Michael Purdue left recently so i am to use GAM more frequently.

Thank You

Guibson Prieto Cloud and Collaboration Deployment Engineer T: (240) 219-2739 | M: (301) 978-6740 E: guibson...@ditoweb.com | www.ditoweb.com/

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[Tomasz Banas]

Has this been solved? 

Even though the delegation has been enabled in Admin Console/Apps/Google Workspace/Settings for Gmail/User Settings a user still cannot log in to a delegated account. Please advise. 

[Ross Scroggs]

Tomasz,

I believe so, what does your testing show?

Ross

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Ross Scroggs

ross.s...@gmail.com

[Tomasz Banas]

Still the same problem. 

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[Kim Nilsson]

Tomasz,

Verified that Mail Delegation is enabled in the OUs for both accounts?

[Tomasz Banas]

Yes, it's enabled as you can see here. 

https://d.inco.re/4sbn3T

It's done according to https://support.google.com/a/answer/7223765?hl=en

I'm out of ideas. 

[Brian Kim]

Is reset password at next login set to true for the delegator? 

[Tomasz Banas]

Nope. I have access to both users and log in/out without password change requests. So, that's also not the case. 

[Brian Kim]

I'd advise opening a support ticket with Google if it has been more than 24 hours since you have delegated access.

[Tomasz Banas]

It works. The wait of 12h+ was really required.

Thank you.