"User-rate limit exceeded" when pulling all user forwarding settings.

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Christopher Noon

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Apr 15, 2026, 3:02:41 PM (7 days ago) Apr 15
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I've got a weird issue which I am nearly certain is a Google problem, but wanted to see if anyone else is having it... as well as get some advice on how to report the issue to Google support.

I'm trying to run 'gam all users print forward' and it works fine on every workspace that I manage except one.  For that one, it will appear to run fine, but then starts failing on the 41st user every time, giving the error:

Getting Forward Enabled for j...@domain.com (39/51) Getting Forward Enabled for b...@domain.com (40/51) Getting Forward Enabled for al...@domain.com (41/51) Temporary error: quotaExceeded - User-rate limit exceeded. Retry after 2026-04-14T09:17:52.226Z, Backing off: 16 seconds, Retry: 4/10 Temporary error: quotaExceeded - User-rate limit exceeded. Retry after 2026-04-14T09:18:08.695Z, Backing off: 32 seconds, Retry: 5/10 Temporary error: quotaExceeded - User-rate limit exceeded. Retry after 2026-04-14T09:18:41.556Z, Backing off: 60 seconds, Retry: 6/10 Temporary error: quotaExceeded - User-rate limit exceeded. Retry after 2026-04-14T09:19:42.721Z, Backing off: 60 seconds, Retry: 7/10 Temporary error: quotaExceeded - User-rate limit exceeded. Retry after 2026-04-14T09:20:43.019Z, Backing off: 60 seconds, Retry: 8/10 Temporary error: quotaExceeded - User-rate limit exceeded. Retry after 2026-04-14T09:21:43.638Z, Backing off: 60 seconds, Retry: 9/10

I can run this command on every other workspace that I manage, and it completes normally.  But this one fails at the same point every time, so I don't believe it is a GAM problem.  Is this the correct API endpoint to open a support case about?


...any other advice about how to phrase this is welcome.

--Chris

Ross Scroggs

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Apr 15, 2026, 4:11:22 PM (7 days ago) Apr 15
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What does this do: gam user al...@domain.com print forward

Ross
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Ross Scroggs



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Christopher Noon

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Apr 15, 2026, 4:18:33 PM (7 days ago) Apr 15
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Yeah, good call Ross.  That one user triggers the same quota error all by itself.  What could it be about this user that would trigger rate-limit for such a simple command?


— Chris

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Ross Scroggs

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Apr 15, 2026, 4:22:11 PM (7 days ago) Apr 15
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What about these for that user?: print filters, print delegates, print labels

Ross
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Ross Scroggs


Christopher Noon

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Apr 15, 2026, 4:28:24 PM (7 days ago) Apr 15
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Same result for all those too.

— Chris

Ross Scroggs

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Apr 15, 2026, 4:32:30 PM (7 days ago) Apr 15
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Jay often suggests moving the user to a different OU and then back to their original OU.
Does that have any affect?

Ross
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Ross Scroggs


Christopher Noon

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Apr 15, 2026, 5:17:09 PM (7 days ago) Apr 15
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Unfortunately, no affect.

— Chris

Ross Scroggs

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Apr 15, 2026, 5:18:52 PM (7 days ago) Apr 15
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Then it's time to talk to Google; good luck!

Ross
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Ross Scroggs


Christopher Noon

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Apr 16, 2026, 10:28:25 AM (7 days ago) Apr 16
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Just to close this out.  Google API support informed me that the user had been throttled due to “quota abuse” (2.5GB in IMPA transfer in 24 hours).  So the back-offs were legitimate.  Thanks for the assist Ross.

— Chris

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