"claim ownership" with a complication

[John Adams]

Hi, folks,

     Our Assistance Center asked me to help transfer some folders from one user to another. This would normally be a job for "claim ownership". However, the users in question tried a simple ownership reassignment, which change ownership of the folder but not the contents. This leaves me with a question:

     If I change the ownership of those top-level folders back to the original user, will I then be able to claim ownership of them on behalf of the other user?

Thanks,

     John A

[Ross Scroggs]

John,

That should work. Send me a Meet/Zoom invitation is you'd like to discuss.

Ross

----

Ross Scroggs

Ross.S...@gmail.com

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[John Adams]

Thanks, Ross! That got me going. It also brought me to another question:

A requirement for this transfer is to cut off the access of the original owner. I didn't see a way to do this when I looked at the documentation. Is this going to be a separate step?