Script to remove messages from users' inbox.

[John Reiels]

Two email messages were inadvertently sent to our entire domain (high school students) and the message was intended only for staff.  I would like to remove the messages from the inboxes of students (or all users if need be).  I am new to GAM, but was referred here by a support provider.  Is someone able to help me with a script I can run in GAM so that I can remove the specific messages from the users' inboxes?

Thanks!

[Jay Lee]

GAM can't do this but GYB, another open source tool I maintain, can. It just so happens a good article on how to do this was written just yesterday:

http://justingale.com/2014/06/google-apps-admin-corner-justin-gale-using-gyb-recall-email-domain/

Jay Lee

On Tue, Jul 1, 2014 at 7:13 AM, John Reiels <john....@nicolet.us> wrote:

Two email messages were inadvertently sent to our entire domain (high school students) and the message was intended only for staff.  I would like to remove the messages from the inboxes of students (or all users if need be).  I am new to GAM, but was referred here by a support provider.  Is someone able to help me with a script I can run in GAM so that I can remove the specific messages from the users' inboxes?

Thanks!

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[Brandon U.]

Can I use the same client_secrets.json from gam with gyb?

[Jay Lee]

I'd recommend making a new one (it's not like they cost anything)

Jay Lee

On Tue, Jul 1, 2014 at 9:18 AM, Brandon U. <bushe...@gmail.com> wrote:

Can I use the same client_secrets.json from gam with gyb?

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[Brandon]

That's true. Thanks Jay

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[John Reiels]

Thanks for the help.  Sorry for the rookie questions.  I have got everything ready to enter the script to search for, and purge the message.  Where do I enter the script to get it to run?  I have lots of accounts from which to delete the message and would like to use a Google sheet to set this up, per your instructions.  Do I need to reference the sheet/file ID so the script knows where to pull it from or how do I get the script that's looking for column A and B data, to see the file where the data is located?

Thanks again.

On Tuesday, July 1, 2014 8:14:51 AM UTC-4, Jay Lee wrote:

GAM can't do this but GYB, another open source tool I maintain, can. It just so happens a good article on how to do this was written just yesterday:

http://justingale.com/2014/06/google-apps-admin-corner-justin-gale-using-gyb-recall-email-domain/

Jay Lee

On Tue, Jul 1, 2014 at 7:13 AM, John Reiels <john....@nicolet.us> wrote:

Two email messages were inadvertently sent to our entire domain (high school students) and the message was intended only for staff.  I would like to remove the messages from the inboxes of students (or all users if need be).  I am new to GAM, but was referred here by a support provider.  Is someone able to help me with a script I can run in GAM so that I can remove the specific messages from the users' inboxes?

Thanks!

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[Brandon U.]

I assume your best bet would be to make a powershell script that loads a CSV of email addresses such as below:

#Change these variables to what you have in your environment

#Location of csv with header of "email" and listing the email accounts that received the email
$file = "C:\EmailsWithUnwantedEmail.csv"

#service account email address from google developer console
$serviceAccountEmail = "12345...@developer.gserviceaccount.com"

#Message ID of unwanted email
$messageID = "1234567890@localhost"
$searchParam = "rfc822msgid:" + $messageID

#Action to take on the email. Can either be estimate, purge, count, purge-labels
$action = "estimate"

$importedCSV = Import-Csv $file

foreach ($entry in $importedCSV) {
    C:\path\to\gyb.exe --service-account "$serviceAccountEmail" --search "$searchParam" --action $action --email "$($entry.email)"
}

[Francisco Morfin]

Perhaps this post is a bit too late but you can also use this toolbox mygapps.tools. In case anybody else find this discussion I hope it is helpful.