Issues with GAM setup

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Val

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Jul 11, 2024, 4:01:10 PM (6 days ago) Jul 11
to GAM for Google Workspace
Hi,

I'm having trouble setting GAM with a service account. 
Context:
  • My request for a dedicated GCP project for GAM was denied. Instead a service account was provided to me located in an existing GCP project
  • The service account is tied to a Google group (which I'm a part of) with service key admin access
  • I created a service account key per KB article (https://cloud.google.com/iam/docs/keys-create-delete)
  • I configured domain wide delegation with the client ID generated in the service account key JSON file
  • Installed GAM
  • Moved the service key JSON file to the GAM directory
  • Verified with the team that manages the GCP project and service account that it has Admin SDK API and Reports API
Despite all the steps taken, I'm running into a permissions issue with the service account. 

'service account' does not have permission to access projects instance [abc-defg] (or it may not exist): The caller does not have permission. This command is authenticated as 'service account' which is the active account specified by the [core/account] property


Not sure what I'm missing. Any help would be greatly appreciated.

Thanks,
Val

Ross Scroggs

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Jul 11, 2024, 6:10:33 PM (5 days ago) Jul 11
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Send me a Meet/Zoom invitation and I'll help.

Ross
----
Ross Scroggs



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Valentin Wong

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Jul 11, 2024, 6:35:48 PM (5 days ago) Jul 11
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Great thanks Ross. Got us scheduled for tomorrow afternoon 4:30pm ET

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