Google Group Command to Disable Conversation Mode

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Art Trerice

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May 27, 2022, 11:25:07 AMMay 27
to GAM for Google Workspace
Hi,

Is there a GAM command available for disabling conversation mode on Google Groups?  I looked through all the options on a group using "gam whatis" and I don't even see that as an option in there.

Thanks,

Art

Ian Crew

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May 27, 2022, 11:28:11 AMMay 27
to google-ap...@googlegroups.com
Just so I can better understand:

Do you perhaps mean conversation mode in Google Mail? Or are you referring to how things are shown in a Google Group archive, like at https://groups.google.com/g/google-apps-manager ?

Cheers,

Ian

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Jay Lee

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May 27, 2022, 11:28:41 AMMay 27
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No, there is no API for this and thus no way for GAM to do it.

FWIW I do not recommend bulk turning off this setting for users. Conversation mode can be jarring for first time users but with time they get used to it and find it easier to use.

Jay Lee


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Arthur Trerice

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May 27, 2022, 11:40:35 AMMay 27
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Thank you for a quick response!  We'll leave conversation view alone for now then and revisit later if needed.

Art

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Art Trerice
Sr. Systems Administrator
North American Bancard
250 Stephenson Hwy.
Troy, MI 48083
Cell:  734-395-6121


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John Voegtlin

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Jul 1, 2022, 1:26:34 PMJul 1
to GAM for Google Workspace
I don't want to turn it off, but the users I'm trying to convert from Workspace account to Collaborative Inbox Google Group apparently cannot do their work with conversation view on.
Is there a way, GAM or not, to turn this off? I can't find a current answer.


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Jay Lee

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Jul 1, 2022, 1:31:56 PMJul 1
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The answer is the same I gave in May, no. There's no way for GAM to do this.

Have the users received training on Google Workspace? In my experience "I can't do my job with this" is code for "I don't know how to use the tools I've been given".

Training and Change Management are absolutely vital to a successful Workspace deployment. Unfortunately I haven't figured out how to do those with GAM just yet 😁

Jay

John Voegtlin

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Jul 1, 2022, 1:41:58 PMJul 1
to GAM for Google Workspace
nah, they're just weird.
They're a group of volunteers who have been doing things they way they like for many years using a personal gmail account, and then a workspace account, and while they don't use any of the other services in Workspace that would make moving them to a Google Group a non-starter, the way they've been using their email requires separating out replies, and organizing mail into labels (out of the default view, not just labeled but still there), so that's two strikes against moving them to a group, it's probably not going to happen, sadly (the labels not being as functional for organization as gmail labels and the conversation view being not just the default but the only view mode).

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