Can we use GAM to disable Chrome books/devices?

[Barry]

Is it possible to use GAM to disable or deprovision chrome books/devices by using serial number?  I know we can do this through the google admin console but I was wanting to do this in bulk if possible.

Thanks for any help..

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[Jay Lee]

Unfortunately the API does not allow setting a devices status to disabled or deprovisioned right now so there is no way for GAM to do this.

Jay

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[tcarter0]

Is there any update on this? I need to be able to disable devices which are retired in our asset system, and this limitation makes it impossible to script. The best I can do with this limitation is move them by script into another OU then use the UI to disable them.

Thanks,

Tommy

On Friday, June 19, 2015 at 4:46:29 PM UTC-4, Jay Lee wrote:

Unfortunately the API does not allow setting a devices status to disabled or deprovisioned right now so there is no way for GAM to do this.

Jay

On Jun 19, 2015 4:43 PM, "Barry" <bmcc...@rock.k12.nc.us> wrote:

Is it possible to use GAM to disable or deprovision chrome books/devices by using serial number?  I know we can do this through the google admin console but I was wanting to do this in bulk if possible.

Thanks for any help..

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enforcement. In compliance with federal laws, Rockingham County Schools administers all educational
programs, employment activities and admissions without discrimination because of race, religion,
national or ethnic origin, color, age, military service, disability or gender, except where
exemption is appropriate and allowed by law. Refer to the Board of Education's Discrimination Free
Environment Policy for a complete statement. Inquiries or complaints should be directed to the
Rockingham County Schools, Compliance Officer, 511 Harrington Hwy, Eden, NC 27288; 336-627-2600.

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[Jay Lee]

No, the API still does not allow for disable/deprovision status changes. Best you could do is move the devices to an OU that has guest mode and all other user logins disabled but it's still consuming a license.

BTW, for retired devices, you should be doing a deprovision, disabled is for stolen.

Jay

On Tue, Apr 5, 2016 at 4:29 PM 'tcarter0' via Google Apps Manager <google-ap...@googlegroups.com> wrote:

Is there any update on this? I need to be able to disable devices which are retired in our asset system, and this limitation makes it impossible to script. The best I can do with this limitation is move them by script into another OU then use the UI to disable them.

Thanks,

Tommy

On Friday, June 19, 2015 at 4:46:29 PM UTC-4, Jay Lee wrote:

Unfortunately the API does not allow setting a devices status to disabled or deprovisioned right now so there is no way for GAM to do this.

Jay

On Jun 19, 2015 4:43 PM, "Barry" <bmcc...@rock.k12.nc.us> wrote:

Is it possible to use GAM to disable or deprovision chrome books/devices by using serial number?  I know we can do this through the google admin console but I was wanting to do this in bulk if possible.

Thanks for any help..

This e-mail is for the sole use of the individual for whom it is intended. If you are neither the
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prohibited. If you have received this e-mail in error, please notify the person transmitting the
information immediately. All e-mail correspondence to and from this e-mail address may be subject
to NC Public Records Law which result in monitoring and disclosure to third parties, including law
enforcement. In compliance with federal laws, Rockingham County Schools administers all educational
programs, employment activities and admissions without discrimination because of race, religion,
national or ethnic origin, color, age, military service, disability or gender, except where
exemption is appropriate and allowed by law. Refer to the Board of Education's Discrimination Free
Environment Policy for a complete statement. Inquiries or complaints should be directed to the
Rockingham County Schools, Compliance Officer, 511 Harrington Hwy, Eden, NC 27288; 336-627-2600.

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Jay Lee

[Tommy Carter]

The screen that the device displays is the same whether disabled or deprovisioned, and a deprovisioned device can be re-enrolled, but a disabled device can not. I don't want them re-enrolled, even by our own technicians. If they are legitimately still in service, I want this to force the user to report the issue so that we can correct inventory and GAFE. It's a means of trying to get this data synced up a little better.

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Jay Lee

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Tommy Carter

Director of Technology Operations
Richland School District Two

6831 Brookfield Road
Columbia, SC 29206
P 803-738-3200
F 803-738-3264

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[Jay Lee]

That makes since. For my info, roughly how many devices will you be disabling at a go?

Jay

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Jay Lee

[Tommy Carter]

If I could script it to run nightly, very few per run; hopefully 0 most of the time. For this initial cleanup, maybe a few hundred, but I don't mind doing the initial cleanup manually through the UI anyway. I'm just looking for a way to make it run so that it will catch anomalies as they occur and force users to report in. I'm creating some tools to give schools information such as 'devices in use which are supposed to be retired', 'devices active in inventory that haven't been used in x days', 'devices that are assigned to your campus but are in use at another campus or by a user that belongs to another campus', and so on.

Then we have our yearly replacement process, and this year that will be about 7000 new devices, but our model is to roll down useful devices (the ones in good shape) from high/middle schools to elementary schools to extend the life a bit, so the old ones aren't all disabled. The ones that are no longer useful would be retired in inventory, either recycled or broken down for parts, and would ultimately be disabled in GAFE by this script. Any situation where a license needs to be recovered would be handled manually.

I think another approach for this would be to use GAM to move the devices into an OU which has an auto-launch kiosk app assigned. We can create an app that just loads a web page, and that page can be a 'this device is disabled' sort of message. That'll probably do just as well as actually disabling the device.

Tommy

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