ERROR: Customer ID: C01234567, Invalid

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Brett Hitchcock

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Aug 25, 2022, 10:55:58 AM8/25/22
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I am using the latest version of GAMADV-XT3. I am trying to move specific devices to a new OU by uploading a csv with the deviceId. Here is my command

gam csv serial.csv gam update cros ~serial ou "/NewOU"

I am able to to single actions, like create a new user, change passwords, etc. Any clue?

Ross Scroggs

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Aug 25, 2022, 11:02:23 AM8/25/22
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Brett,

C01234567 is certainly an invalid customerId, do the following:
gam config customer_id my_customer info domain
Get the correct CustomerID from the first line of output:
gam config customer_id <PasteHere> save

Back to your original issue; do you have the deviceId (looks like cc4371c9-bf90-4e2f-9364-de07e5ff109e) or the serial number?
If you actually have the serial number do:
gam csv serial.csv gam update cros_sn ~serial ou "/NewOU"

Ross

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Brett Hitchcock

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Aug 25, 2022, 11:22:17 AM8/25/22
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Ross,

Thank you. That resolved the customer ID issue.

I can prepare my csv with either the deviceId or the serial number. Serial number of course would be the quickest. Doing so and setting the header as "serial", I ran your code and got the following error returned:

ERROR: Invalid choice (crossn): Expected <adminrole|alias|browser|building|caalevel|chatmessage|chromepolicy|cigroup|contact|contactphoto|course|courses|cros|customer|device|deviceuser|deviceuserstate|domain|drivefileacl|feature|group|mobile|org|orgs|printer|project|resoldcustomer|resoldsubscription|resource|resources|sakey|schema|shareddrive|site|siteacl|svcacct|user|users|vaulthold|vaultmatter|verify>

Ross Scroggs

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Aug 25, 2022, 11:26:50 AM8/25/22
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Brett,

You dropped the _ between cros and sn

gam csv serial.csv gam update cros_sn ~serial ou "/NewOU"

Ross
To view this discussion on the web visit https://groups.google.com/d/msgid/google-apps-manager/3cc13c84-1c83-4c99-abcd-c44948ef8c62n%40googlegroups.com.


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Ross Scroggs

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Aug 25, 2022, 11:30:08 AM8/25/22
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Brett,

My mistake, you actually want:
gam csv serial.csv gam cros_sn ~serial update ou "/NewOU"

Ross
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Brett Hitchcock

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Aug 25, 2022, 11:37:12 AM8/25/22
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That's the ticket! You're awesome. Thanks a ton.
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