GAM, Filters, and Canned Responses

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Frank Barton

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Aug 1, 2018, 11:42:06 AM8/1/18
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I will preface this with: I haven't looked at the API natively for this yet.

I have canned responses enabled on my account, and as such, I am able to set up a filter that will auto-reply using one of my canned responses. however, when I look at my account using GAM, that filter doesn't show the action

  Filter: ANe1Bmjig2LaBPmUrkWU4Jx3PPaGv87dvI0ZUg (30/34)

    Criteria:

      to "foo...@apply.husson.edu"

    Actions:

      ERROR: No Filter actions


vs. the UI of:




If a user already has Canned Responses enabled, is it possible to, using GAM, make changes/create new filters that make use of the functionality in canned responses?

(I'm running GAM 4.40)

Thank You
Frank
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Frank Barton
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IT Systems Administrator
Husson University

+KimNilsson

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Aug 5, 2018, 11:19:24 AM8/5/18
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Hi!

What command are you using to view the filter?
Also, update to latest GAM 4.60.

Frank Barton

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Aug 6, 2018, 8:16:25 AM8/6/18
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I used "gam user <username> show filters"

let me update, and I'll check again

Frank

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+KimNilsson

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Aug 6, 2018, 9:57:20 AM8/6/18
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Ok, it looks the same for me, broken.
I can't even get the filter to show the canned response in the settings.

However, I just enabled canned responses, and I don't know if there's some delay in making it work fully.
I already have the ability to save responses, but the filter bit seems broken.

Ross Scroggs

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Aug 6, 2018, 10:30:33 AM8/6/18
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Kim,

Where is the Enable canned responses setting?

Ross

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Ross Scroggs

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Aug 6, 2018, 10:54:07 AM8/6/18
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Kim,

I found it; There is nothing in the API about canned responses.

Ross
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Ross Scroggs

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Aug 6, 2018, 11:07:31 AM8/6/18
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Kim/Frank,

The Canned réponse setting only seems to work in Classic Gmail.

Ross
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Kim Nilsson

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Aug 6, 2018, 11:24:12 AM8/6/18
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Thanks, Ross.
Guess we'll have to wait till it's updated for New Gmail.

/Kim
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