404 Error with licensing.googleapis.com

[Brian Kim]

Hi Ross,

I am getting an error when running (gam info user / gam whatis username).

I have updated to the latest version of GAMADV-XTD3 (5.22.02) and updated oauth2.txt with any additional scopes and authorized any additional scopes under domain-wide delegation.

brian_kim@cloudshell:~$ gam info user test.user4

Traceback (most recent call last):

  File "gam.py", line 48407, in ProcessGAMCommand

  File "gam.py", line 27428, in doInfoUser

  File "gam.py", line 27163, in infoUsers

  File "googleapiclient/_helpers.py", line 134, in positional_wrapper

  File "googleapiclient/http.py", line 1524, in execute

  File "googleapiclient/http.py", line 1458, in _execute

googleapiclient.errors.HttpError: <HttpError 404 when requesting https://licensing.googleapis.com/batch returned "Not Found">

brian_kim@cloudshell:~$ gam whatis brian.kim

Traceback (most recent call last):

  File "gam.py", line 48400, in ProcessGAMCommand

  File "gam.py", line 9352, in doWhatIs

  File "gam.py", line 27163, in infoUsers

  File "googleapiclient/_helpers.py", line 134, in positional_wrapper

  File "googleapiclient/http.py", line 1524, in execute

  File "googleapiclient/http.py", line 1458, in _execute

googleapiclient.errors.HttpError: <HttpError 404 when requesting https://licensing.googleapis.com/batch returned "Not Found">

[Brian Kim]

Think the issue may be with Enterprise License Manager API. Noticed API Explorer is not loading for different domains I have tried.

https://developers.google.com/admin-sdk/licensing/v1/reference/licenseAssignments/get

Submitted an issue with Google.

https://issuetracker.google.com/issues/170327050

[Kevin Melillo ✉]

I get the same issue when attempting to get user info...  when it attempts to look up licenses at the end of the user info, it errors out... 

Licenses:

Traceback (most recent call last):

  File "gam/__main__.py", line 50, in <module>
  File "gam/__main__.py", line 45, in main
  File "gam/__init__.py", line 11053, in ProcessGAMCommand
  File "gam/__init__.py", line 8757, in doGetUserInfo

  File "googleapiclient/_helpers.py", line 134, in positional_wrapper

  File "googleapiclient/http.py", line 1528, in execute
  File "googleapiclient/http.py", line 1462, in _execute

googleapiclient.errors.HttpError: <HttpError 404 when requesting https://licensing.googleapis.com/batch returned "Not Found">

[1339] Failed to execute script __main__

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Kevin Melillo Electronic Communications Analyst, Information Technology Phone: 732.465.6609 | Mobile: 732-609-4331 Email: k.me...@ieee.org 445 Hoes Lane Piscataway, NJ 08854

[Jay Lee]

I've flagged the issue to Google but for now you can disable license lookup on user info commands by adding "nolicenses" to your command.

Jay Lee

To view this discussion on the web visit https://groups.google.com/d/msgid/google-apps-manager/CAKM%3DboYgbMKyiRaaJkDa%2B4_zNZeFNBQV4%3D48NoGu31mLaPzWrQ%40mail.gmail.com.

[Brian Kim]

Google Support indicated that they are working on a fix.

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Brian Kim

bria...@strataprime.com | 416.716.3980 | 602.888.3980

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[Jay Lee]

Thanks Brian,

  FYI if you open a case with Google support, please mention this is related to internal Google issue 170383475.

Jay Lee

To view this discussion on the web visit https://groups.google.com/d/msgid/google-apps-manager/CAP2_BDYHzhFxUhHOLECu4nNr8%3D7sB5wwxvHTy-xdNZPyf0KhwQ%40mail.gmail.com.

[Mark Aanerud]

I'm also having this problem, same 404 error.  It was working yesterday. According to the issuetracker link you submitted, someone from Google has escalated it up the chain; thank you for reporting it.

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[Mike Beane]

Give it a try now, I am no longer seeing the errors in GAM or GAMADV-XTD3.

Thank you everyone that reported that one up (as a novice user I was doubting my install until I saw the thread here).

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[Brian Kim]

Google support confirmed that it should be working now as well. And confirmed it's working on my end in Cloud Shell.

Cheers,

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Brian Kim

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[Chris Bernardo]

Hello,

I started getting this error today. The nolicenses workaround does help, but seems this error has popped up again. 

Traceback (most recent call last):

  File "gam.py", line 48713, in ProcessGAMCommand

  File "gam.py", line 9470, in doWhatIs

  File "gam.py", line 27447, in infoUsers

  File "googleapiclient/_helpers.py", line 134, in positional_wrapper

  File "googleapiclient/http.py", line 1524, in execute

  File "googleapiclient/http.py", line 1458, in _execute

googleapiclient.errors.HttpError: <HttpError 404 when requesting https://licensing.googleapis.com/batch returned "Not Found">

[Raj VEERAVALLI]

This issue is back and happening again on a couple of my tenants for the last 4 hours running on different stacks. Both were running a slightly older instance of GAM, which have been upgraded to the latest version.

Lookups worked fine for a bit prior to the 4 hour period, but it's kaput now.

The nolicenses workaround is still effective.

To view this discussion on the web visit https://groups.google.com/d/msgid/google-apps-manager/70a86d9a-4e0f-497f-8c61-65cf57afbcfan%40googlegroups.com.

[Chris Bernardo]

Checked again this morning and the error is no longer happening

[Raj VEERAVALLI]

Thanks. Yes, it's working again!

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