This app can't run on your PC -after update to last GAM

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McMahon, Sean

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Mar 4, 2021, 9:37:07 AM3/4/21
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Hi all,

Windows 10 box.  Anyone know what's going wrong here?

I just did an update to the latest GAM version and with the first command I tried, I am getting the error message:

"This app can't run on your PC."

image.png

Thanks,

Sean McMahon   Boston Public Schools
 2300 Washington Street, Roxbury, 02119

Ross Scroggs

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Mar 4, 2021, 10:52:03 AM3/4/21
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Sean,

What version did you install?

Ross

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McMahon, Sean

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Mar 4, 2021, 3:03:30 PM3/4/21
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Hi Ross, thanks.  gam-5.33-windows-x86_64

Thanks,

Sean McMahon   Boston Public Schools
 2300 Washington Street, Roxbury, 02119

Jay Lee

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Mar 4, 2021, 3:08:19 PM3/4/21
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I would expect to see this error if you were running the 64-bit version you mentioned on a 32-bit version of Windows.

Can you confirm you are running 64-bit Windows? If not use the x86 file, not x86_64.

Jay Lee


McMahon, Sean

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Mar 5, 2021, 1:03:24 PM3/5/21
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Hi, It is 64 bit, I just doublechecked.  I wonder if it's a user account control thing.

Thanks,

Sean McMahon   Boston Public Schools
 2300 Washington Street, Roxbury, 02119

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