Web App > SAML > Auto-provision

[Adam L]

Howdy!  Happy spring everyone!

this is a bit off topic I realize but I end up troubleshooting this periodically so hoping someone who knows more then me might be able to help

Context:  Office 365 is setup as a Web App > SAML > with AutoProvision 

Its on for one group

its mapping username --> userPrincipalName

and 

username --> onPremiseImmutableID

there rest don't seem relevant 

A few days back someones name changed, so I updated it in Google

Nothing changed in Office 365

Removed user from the group ... waited 15 mins ... readded

User can't login to MS ... error of account doesn't exist

I manually changed the username in MS .. same error

Deleted the MS account  (not hard delete since that requires powershell IIRC)

Removed user from the group ... waited 15 mins ... readded

Nothing 

Account provisioning seems to happen at a random interval of 1 hour with minimal info in the admin logs

I've reached out to Google support and they haven't offered much in the way of assistance

Is there a way to force auto-provision via API?