Delegate Email Setting - Still not appearing

[David Woods]

Hey folks, 

We have had Email Delegation turned off in our G Workspaces for Gmail, but today I went ahead and enabled it under Apps --> Google Workspaces --> Gmail --> User Settings --> Mail Delegation. 

However it still isn't showing under any of the Gmails in the company under Gmail --> Settings --> All Settings --> Accounts. The delegation setup option just isn't there. 

It's set up for the whole OU and I've done plenty of cache and cookie testing, but no joy. 

I did spot on their documentation that it can take 24 hours to appear, wanted to see if that's true or if there is something else I should check? 

I enabled it about 4 hours ago myself. 

[IndianaNetworkAdmin]

I've had it take up to 24 hours to apply. Are you able to add a delegate manually via GAM? Sometimes you can use the API before the setting fully applies.

[David Woods]

Good to hear it can actually just take that amount of time. 

If I don't see it soon, I'll likely go with GAM for it

[Walt Surovik]

We have the user with the delegated access log out of gmail, close the browser, then have them log back in.  This seems to refresh the list of delegated accounts.

Children First. Always.

Walt

-------------------------------------
Walt Surovik
Systems Analyst, Internet 
Bryan ISD
979.209.1179

Excellence is to do a common thing in an uncommon way.

~ Booker T. Washington

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