Cloudshell crash

[Erwin Pieters]

Hi Guys,

I'm using GAM in cloudshell for a while now on my Chromebook and am very happy how this works.

Recently GAM is crashing cloudshell, when I execute GAM command directly eg.: gam domain info

When I execute gam from a script, everything works just fine.

Hoping that someone experience this same issue and could explain what causes it.

Thanks in advance!

Kind Regards,
Erwin Pieters

[Jay Lee]

Define "crash". What error do you see or what occurs? Are you running the latest 4.40 release? (if not, upgrade).

Jay

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[Erwin Pieters]

Hi Jay Lee,

Apologies, couldn't expect you had a crystal ball :-)

To make it complete:

When I execute a gam command it takes a few seconds and the shell just closes.

From the moment I execute a GAM command, var/log/messages shows:

Apr 25 15:39:13 cs-6000-devshell-vm-c1b6d601-c06b-4c4a-8941-bf58f41ea04a supervisord: credentials-service INFO:root:Proxying devshell request, attempt (1 of 3)
Apr 25 15:39:13 cs-6000-devshell-vm-c1b6d601-c06b-4c4a-8941-bf58f41ea04a supervisord: credentials-service INFO:root:Connecting to DEVSHELL_CLIENT_PORT 43669
Apr 25 15:39:13 cs-6000-devshell-vm-c1b6d601-c06b-4c4a-8941-bf58f41ea04a supervisord: credentials-service INFO:root:writing to devshell 4 bytes
Apr 25 15:39:14 cs-6000-devshell-vm-c1b6d601-c06b-4c4a-8941-bf58f41ea04a supervisord: credentials-service INFO:root:read from devshell 289 bytes
Apr 25 15:39:14 cs-6000-devshell-vm-c1b6d601-c06b-4c4a-8941-bf58f41ea04a supervisord: credentials-service INFO:root:Closing devshell forwarding connection.
Apr 25 15:39:14 cs-6000-devshell-vm-c1b6d601-c06b-4c4a-8941-bf58f41ea04a supervisord: credentials-service INFO:root:Closing client connection.
Apr 25 15:39:42 cs-6000-devshell-vm-c1b6d601-c06b-4c4a-8941-bf58f41ea04a supervisord: control-command-service INFO:root:saw no newline in the first 6 bytes Retrying...(1:3)
Apr 25 15:39:46 cs-6000-devshell-vm-c1b6d601-c06b-4c4a-8941-bf58f41ea04a supervisord: control-command-service INFO:root:Error, could not connect to devshell. Retrying...(2:3)
Apr 25 15:39:54 cs-6000-devshell-vm-c1b6d601-c06b-4c4a-8941-bf58f41ea04a supervisord: control-command-service ERROR:root:Error, could not connect to devshell. Giving up.
Apr 25 15:39:54 cs-6000-devshell-vm-c1b6d601-c06b-4c4a-8941-bf58f41ea04a supervisord: control-command-service Traceback (most recent call last):
Apr 25 15:39:54 cs-6000-devshell-vm-c1b6d601-c06b-4c4a-8941-bf58f41ea04a supervisord: control-command-service   File "/google/credentials/control_server.py", line 110, in run
Apr 25 15:39:54 cs-6000-devshell-vm-c1b6d601-c06b-4c4a-8941-bf58f41ea04a supervisord: control-command-service     self.hanging_socket.connect(('localhost', self.server_port))
Apr 25 15:39:54 cs-6000-devshell-vm-c1b6d601-c06b-4c4a-8941-bf58f41ea04a supervisord: control-command-service   File "/usr/lib/python2.7/socket.py", line 228, in meth
Apr 25 15:39:54 cs-6000-devshell-vm-c1b6d601-c06b-4c4a-8941-bf58f41ea04a supervisord: control-command-service     return getattr(self._sock,name)(*args)
Apr 25 15:39:54 cs-6000-devshell-vm-c1b6d601-c06b-4c4a-8941-bf58f41ea04a supervisord: control-command-service error: [Errno 111] Connection refused

I'm running on 4.40, since every time I add a new client, I back-up the files: client_secrets.json, oauth2service.json and oauth2.txt

Then I rerun the installer to add the new client.

Did this for 20+ times now, since we have quite some clients, maybe that's related to this issue?

If there is there another log file I can get helpful info from, please let me know.

Erwin Pieters

Lead IT

Luchthavenweg 1B 6021 PX Budel NL

+31 495 497110

+31 (0) 6 53 63 33 29

www.prowise.com

On 25 April 2018 at 15:34, Jay Lee <jay...@gmail.com> wrote:

Define "crash". What error do you see or what occurs? Are you running the latest 4.40 release? (if not, upgrade).

Jay

On Wed, Apr 25, 2018 at 9:29 AM Erwin Pieters <erwin....@prowise.com> wrote:

Hi Guys,

I'm using GAM in cloudshell for a while now on my Chromebook and am very happy how this works.

Recently GAM is crashing cloudshell, when I execute GAM command directly eg.: gam domain info

When I execute gam from a script, everything works just fine.

Hoping that someone experience this same issue and could explain what causes it.

Thanks in advance!

Kind Regards,
Erwin Pieters

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[Erwin Pieters]

Bump, anyone got a clue?

Kind regards,

Erwin Pieters

[+KimNilsson]

It has never happened to me and I use cloud shell all the time.

I think we need to see the command you're trying to run.

[Erwin Pieters]

Hi Kim,

Thanks for your reply!

Any GAM command will end my cloud-shell connection.

If I place the command inside a batch file it executes as it should.

It's something in my cloud-shell, because i've tried cloud-shell on a different account and there is no such issue.

I've created a backup of my files, remove the home dir and reset the VM, everything is working again now.

Kind regards,
Erwin Pieters