GAM/Cloud Shell no longer working

330 views
Skip to first unread message

Brian Evans

unread,
Feb 9, 2022, 8:03:10 AM2/9/22
to GAM for Google Workspace
Hi there,

I have a question and looking for some assistance as to what I can do to get my GAM/Cloud Shell instance back and working.

It worked perfectly fine a few weeks ago, but now it will not allow me to run a basic command (Gam info user). On my desktop verion, I have attached a screenshot of the error I get. On Cloud Shell, I just get "-bash: gam: command not found"

I have removed the API's in the console and readded/reauthenticated the API's and this made no difference.

Can someone assist here?

Many thanks,
Brian

Gam error.jpg

Jay Lee

unread,
Feb 9, 2022, 8:26:25 AM2/9/22
to google-ap...@googlegroups.com
That screenshot is Windows PowerShell, not Google Cloud Shell.

With PowerShell, you need to specify the location of executables if they're not in your path. Try:

.\gam.exe

Instead of just "gam". This is different than traditional MS-DOS / cmd where the shell looks for executables in your working directory.

Jay

--
You received this message because you are subscribed to the Google Groups "GAM for Google Workspace" group.
To unsubscribe from this group and stop receiving emails from it, send an email to google-apps-man...@googlegroups.com.
To view this discussion on the web visit https://groups.google.com/d/msgid/google-apps-manager/6633c2d6-e54d-4706-bb5d-686c0f9a034cn%40googlegroups.com.

Brian Evans

unread,
Feb 9, 2022, 12:23:52 PM2/9/22
to google-ap...@googlegroups.com
Thats not helpful!

Doesnt matter, I will find another way.

You received this message because you are subscribed to a topic in the Google Groups "GAM for Google Workspace" group.
To unsubscribe from this topic, visit https://groups.google.com/d/topic/google-apps-manager/5mi5nN5UOQo/unsubscribe.
To unsubscribe from this group and all its topics, send an email to google-apps-man...@googlegroups.com.
To view this discussion on the web visit https://groups.google.com/d/msgid/google-apps-manager/CA%2BVVBp9mC-wPP1E5dGTDc%2BFYt4QQ5rLOSfvVxuPO8MpJrOKfHQ%40mail.gmail.com.

Ross Scroggs

unread,
Feb 9, 2022, 12:37:23 PM2/9/22
to google-ap...@googlegroups.com
Brian,

Contact me directly via Meet/Zoom.

Harvey Losin

unread,
Feb 9, 2022, 3:29:03 PM2/9/22
to google-ap...@googlegroups.com

Hi Brian,

 

Can you try it with a .\ before gam? See screenshot.

 

Regards,

 

Harvey

 

 

 

 

 

Harvey Losin
ICT Technical Support Officer

Diocese of Sale Catholic Education Ltd
6 Witton Street (PO Box 322)
Warragul VIC 3820
Ph: (03) 5622 6686
Mobile: 0418 680 510

--

You received this message because you are subscribed to the Google Groups "GAM for Google Workspace" group.
To unsubscribe from this group and stop receiving emails from it, send an email to google-apps-man...@googlegroups.com.
To view this discussion on the web visit https://groups.google.com/d/msgid/google-apps-manager/6633c2d6-e54d-4706-bb5d-686c0f9a034cn%40googlegroups.com.

Diocese of Sale Catholic Education Limited acknowledges the traditional custodians of the land on which our schools and offices are built. We commit to working in partnership with Aboriginal people for reconciliation and justice.


This e-mail and any files transmitted with it may contain privileged and confidential information intended only for the use of the addressee named above. If you are not the intended recipient of this message you are hereby notified that any use, dissemination, distribution of any attachment is prohibited. If you have received this message in error please delete it immediately from your system and notify the sender by return e-mail
.

Brian Evans

unread,
Feb 10, 2022, 5:17:52 AM2/10/22
to google-ap...@googlegroups.com
This did not work either, still the same error. Also with the Cloud Shell in GCP it does not work.

Many thanks,
Brian

You received this message because you are subscribed to a topic in the Google Groups "GAM for Google Workspace" group.
To unsubscribe from this topic, visit https://groups.google.com/d/topic/google-apps-manager/5mi5nN5UOQo/unsubscribe.
To unsubscribe from this group and all its topics, send an email to google-apps-man...@googlegroups.com.
To view this discussion on the web visit https://groups.google.com/d/msgid/google-apps-manager/3de92da92ea5488698b0a34add8310ce%40doscel.catholic.edu.au.

Kim Nilsson

unread,
Feb 10, 2022, 6:43:27 AM2/10/22
to GAM for Google Workspace
The ./gam and .\gam examples only work if you are inside the directory where the gam binary is.

Do an ls or dir inside the directory to verify that the necessary files are in the directory, and screenshot both that and when you run the above commands.

Brian Evans

unread,
Feb 10, 2022, 9:50:59 AM2/10/22
to google-ap...@googlegroups.com
Can anyone help me here?

I have reached out to Ross Scroggs via hangouts chat but no response. Ideally I would like a call with someone so we can sit and get GAM setup as I have tried to get it installed again but failing at the first step and I have no idea why, when I have ownership access to 2 GCP projects.

Many thanks,
Brian

Ross Scroggs

unread,
Feb 10, 2022, 10:11:59 AM2/10/22
to google-ap...@googlegroups.com
Brian,

I did not get your Hangouts chat request, please resend.

On Feb 10, 2022, at 6:50 AM, 'Brian Evans' via GAM for Google Workspace <google-ap...@googlegroups.com> wrote:

Can anyone help me here?

I have reached out to Ross Scroggs via hangouts chat but no response. Ideally I would like a call with someone so we can sit and get GAM setup as I have tried to get it installed again but failing at the first step and I have no idea why, when I have ownership access to 2 GCP projects.

Many thanks,
Brian

On Thu, 10 Feb 2022 at 10:17, Brian Evans <brian...@cts.co> wrote:
This did not work either, still the same error. Also with the Cloud Shell in GCP it does not work.

Many thanks,
Brian

On Wed, 9 Feb 2022 at 20:29, Harvey Losin <hlo...@doscel.catholic.edu.au> wrote:

Hi Brian,

 

Can you try it with a .\ before gam? See screenshot.

 

Regards,

 

Harvey

 

<image002.jpg>

Ross Scroggs

unread,
Feb 10, 2022, 10:14:45 AM2/10/22
to google-ap...@googlegroups.com
Brian,

I'm in California (PST) and just found your request from 2:19AM this morning; I'm now available, it's 7:15AM.

On Feb 10, 2022, at 6:50 AM, 'Brian Evans' via GAM for Google Workspace <google-ap...@googlegroups.com> wrote:

Can anyone help me here?

I have reached out to Ross Scroggs via hangouts chat but no response. Ideally I would like a call with someone so we can sit and get GAM setup as I have tried to get it installed again but failing at the first step and I have no idea why, when I have ownership access to 2 GCP projects.

Many thanks,
Brian

On Thu, 10 Feb 2022 at 10:17, Brian Evans <brian...@cts.co> wrote:
This did not work either, still the same error. Also with the Cloud Shell in GCP it does not work.

Many thanks,
Brian

On Wed, 9 Feb 2022 at 20:29, Harvey Losin <hlo...@doscel.catholic.edu.au> wrote:

Hi Brian,

 

Can you try it with a .\ before gam? See screenshot.

 

Regards,

 

Harvey

 

<image002.jpg>

Gabriel Clifton

unread,
Feb 10, 2022, 10:16:12 AM2/10/22
to google-ap...@googlegroups.com
Brian, I have noticed that sometimes when you "send" a call request, you have to hit send or "Enter" twice to actually get it to send.



--

Gabriel Clifton | Network Administrator

Fort Stockton ISD | Technology Center
gabriel...@fsisd.net | http://www.fsisd.net
Office (432) 336-4055 ext 2

Fax (432) 336-4050
1204 W. Second St., 
Fort Stockton, TX 79735

Please note: Although we may sometimes respond to email, text, and phone calls instantly at all hours of the day, our regular support hours are 8:00 AM - 5:00 PM, Monday through Friday. We may need to wait until the next school day to attend to your issue. All issues are worked on a first-come, first-served basis depending on severity, and issues with proper work orders submitted are handled first.

Confidentiality notice: The contents of this email message and any attachments are intended solely for the addressee(s) and may contain confidential and/or privileged information and may be legally protected from disclosure. If you are not the intended recipient of this message or their agent, or if this message has been addressed to you in error, please immediately alert the sender by reply email and delete this message and any attachments. If you are not the intended recipient, you are hereby notified that any use, dissemination, copying, or storage of this message or its attachments is strictly prohibited.
"You must always be willing to work without applause."
— Ernest Hemingway

"You just have to find that thing that's special about you that distinguishes you from all the others, and through true talent, hard work, and passion, anything can happen."
— Dr. Dre

Kim Nilsson

unread,
Feb 10, 2022, 10:25:03 AM2/10/22
to Google Apps Manager
haha, I didn't even manage to send my response explaining that. :-)

Ross is in the western USA, I think, so he comes on a bit later in the day.

Probably about now, or soon.

/Kim

Gabriel Clifton

unread,
Feb 10, 2022, 10:29:11 AM2/10/22
to google-ap...@googlegroups.com
*/ <Rude Sarcasm>
Ross is wonderful at helping as many people as he can, but he is human and not available 24/7, plus he is in California on the weird coast so his available time frame is way off from everyone else.
<End Rude Sarcasm>/*

On Thu, Feb 10, 2022 at 9:11 AM Ross Scroggs <ross.s...@gmail.com> wrote:
Reply all
Reply to author
Forward
0 new messages