RROR: [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: self-signed certificate in certificate chain (_ssl.c:997)

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James Simpson

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Jun 2, 2022, 3:18:51 PM6/2/22
to GAM for Google Workspace
Hello we are currently using security software which uses a Root CA to decrypt workstation traffic to do analysis of applications.  GAM is having the issue in the subject line and I'd like to exclude GAM in our security software from TLS Decryption.  If someone has the DNS FQDNs that GAM uses to function this would be very helpful in fixing this issue as I can just specify that these requests not be Decrypted.

Thanks!

Jay Lee

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Jun 2, 2022, 3:20:15 PM6/2/22
to google-ap...@googlegroups.com

On Thu, Jun 2, 2022 at 3:18 PM 'James Simpson' via GAM for Google Workspace <google-ap...@googlegroups.com> wrote:
Hello we are currently using security software which uses a Root CA to decrypt workstation traffic to do analysis of applications.  GAM is having the issue in the subject line and I'd like to exclude GAM in our security software from TLS Decryption.  If someone has the DNS FQDNs that GAM uses to function this would be very helpful in fixing this issue as I can just specify that these requests not be Decrypted.

Thanks!

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James Simpson

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Jun 3, 2022, 12:31:47 PM6/3/22
to GAM for Google Workspace
thanks after some evaluation I do not want to Exclude GAM from SSL Decrypt.  Can someone help me with the steps on GAM trusting our root CA so that we can continue to decrypt and inspect GAM application traffic
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