Assigning two forwarding addresses

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John Adams

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Nov 21, 2022, 11:36:35 AM11/21/22
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Hi, folks,

     I'm a bit rattled or I'd probably solve this myself. One of our colleagues died unexpectedly and I've been asked to forward his email to both a direct report of his and to our CIO. I am unable to get forwarding to both of them on at the same time, which just can't be correct. What am I doing wrong?

     John A

Matt Colwell

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Nov 21, 2022, 11:42:42 AM11/21/22
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Johnnie W Adams

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Nov 21, 2022, 11:46:13 AM11/21/22
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Thanks, Matt--shows I need to think outside the GAM now and then!

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John Adams
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UA Little Rock

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Ross Scroggs

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Nov 21, 2022, 11:49:30 AM11/21/22
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Bassel Massamiri

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Nov 21, 2022, 11:57:37 AM11/21/22
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Hello John,

I have done it in the past by using filters then forwarding the emails coming to this user to other users.

You can create two filters or more as needed.

Regards,

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James SEYMOUR

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Nov 25, 2022, 1:48:51 AM11/25/22
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Hi John,

With forwarding emails you first have to add the forwarding address and then set the forwarding action.

Add forwarding address
gam user <user email address> add forwardingaddress <email address to forward to>

Set a forwarding address
The option in the command can also be archive or delete. And an option command markread can be added.
gam user <user email address> forward on keep <email address to forward to>

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