How to find out if a user has blocked group email from arriving

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Randy Damewood

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Aug 12, 2022, 10:24:37 AM8/12/22
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I have a student that is not getting Group emails. I have taken her out of the group and placed her back in. I was wondering if there is a Gam command that shows her email preferences for a Group.

Thanks so much

Ian Crew

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Aug 12, 2022, 10:30:07 AM8/12/22
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You can see her Group preferences in the Groups GUI (I’m not sure if you can also do it via GAM). There’s also a chance she’s set up a filter for messages from the group. See 

Cheers,

Ian

On Fri, Aug 12, 2022 at 7:24 AM Randy Damewood <dame...@k12coffee.net> wrote:
I have a student that is not getting Group emails. I have taken her out of the group and placed her back in. I was wondering if there is a Gam command that shows her email preferences for a Group.

Thanks so much

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Ian Crew

Solutions Architect
Productivity & Collaboration Services
Information Services and Technology

Ross Scroggs

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Aug 12, 2022, 10:37:46 AM8/12/22
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Randy,

In Advanced GAM you can say the following to see delivery settings the the student's groups.
gam user stu...@domain.com show groups

Ian's suggestion is good to see if the student is filtering out the group emails:
gam user stu...@domain.com show filters

Maj Marshall Giguere

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Aug 12, 2022, 1:10:21 PM8/12/22
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> gam user some...@mydomain.com info member agr...@mydomain.com
Member: some...@mydomain.com, Show Info 1 Group
  Group: agr...@mydomain.com
    role: MEMBER
    type: USER
    status: ACTIVE
    delivery_settings: ALL_MAIL

This will show you the member, role, status and delivery setting.

Maj Marshall E Giguere

NH Wing Director of IT

Civil Air Patrol, U.S. Air Force Auxiliary

GoCivilAirPatrol.com

nhwg.cap.gov

Volunteers serving America's communities, saving lives, and shaping futures.



On Fri, Aug 12, 2022 at 8:24 AM Randy Damewood <dame...@k12coffee.net> wrote:
I have a student that is not getting Group emails. I have taken her out of the group and placed her back in. I was wondering if there is a Gam command that shows her email preferences for a Group.

Thanks so much

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Unhappy Buckaroo

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Aug 12, 2022, 1:24:33 PM8/12/22
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Hi Marsh:
That's a great one to have in your toolbox!
I've saved it to my list of useful commands.

Maj Marshall Giguere

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Aug 12, 2022, 1:49:59 PM8/12/22
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If you need to see all of a users group affiliations and membership attributes you can do this:

> gam user some...@mydomain.com print groups
Getting all Groups for some...@mydomain.com
User,Group,Role,Status,Delivery
some...@mydomain.com,cr...@mydomain.com,MEMBER,ACTIVE,ALL_MAIL
some...@mydomain.com,mem...@mydomain.com,OWNER,ACTIVE,ALL_MAIL
some...@mydomain.com,du...@mydomain.com,MEMBER,ACTIVE,NONE
some...@mydomain.com,ge...@mydomain.com,OWNER,ACTIVE,NONE


Maj Marshall E Giguere

NH Wing Director of IT

Civil Air Patrol, U.S. Air Force Auxiliary

Volunteers serving America's communities, saving lives, and shaping futures.


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Penner, Andrew

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Aug 15, 2022, 11:38:37 AM8/15/22
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Bonus! Thanks!
_____________________________________________________
Andrew Penner, Technical Analyst
St. Albert School Division


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