cannot delete short link

[Edmund Laugasson]

Hi!

I created short link to Google Docs document inside Google Apps
Standard edition. Then I deleted accidentally that document from
Google Docs to where it pointed. Later I discovered, that I cannot
delete that link - there is no option for it. Only I can take
ownership and this doesn't help either.

I tried to take ownership and also give ownership to the Google Apps
Standard admin, which I am also but no help - I as regular user nor
admin cannot delete that short link. Even if I tried to send ownership
to the Google Apps admin - there is no link shown.

As user, who actually created that link, can only change link but not
delete :(

How can I fix this?

Thank you in advance,
Edmund

[Edmund Laugasson]

My mistake - I discovered, that from Google Apps admin panel there was
setting, that after 25 hit ranking cannot be link deleted. I just
increased that setting and and could easily delete link. I wrote that
for anybody who may enroll into similar problem.

[Jens]

Hi,

Glad to hear you found the solution. Thanks for updating the
thread :-)

Best regards,

Jens

[Evan]

Where would I find this menu to increase the number. I have looked everywhere in my admin panel.

[Danut Enachioiu]

Hi Evan,

Unfortunately changes in the Google Apps Administration Console made it impossible to get to the administrative settings in Short Links. While we offer no official support for Short Links (it is a Google Labs product), we are aware of the issue and are trying to fix it, but it is more difficult than we initially expected.

Danut