Google+ disabling accounts

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Michael Quartly

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Jul 24, 2011, 12:36:36 AM7/24/11
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I have an App Engine app tied to my personal google account and Googles approach to disabling accounts without warning for TOS violations and the trouble people have gone through to unsuccessfully contact Google about getting their accounts undisabled has got me quite worried about keeping my app on App Engine moving forward. If my main google account which is the billing administrator for the account, gets deleted, how will this affect my App Engine account? At the very least I imagine this means that I would be unable to make any billing changes to the App.

It goes without saying that I believe Googles apparent trigger happy approach to disabling google accounts has got me quite worried. Especially given how hard it can be to reach Google in a timely fashion.

I would be grateful if somebody from Google could address my concerns.

Strom

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Jul 24, 2011, 4:36:39 AM7/24/11
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I'm concerned about this as well. As a result I will probably use a
throwaway account to try out Google+.

On Jul 24, 7:36 am, Michael Quartly

Ikai Lan (Google)

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Jul 24, 2011, 11:41:07 AM7/24/11
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On our team, we generally try to give developers notice before disabling application IDs. 

There's one case where we are being a bit more aggressive in shutting down accounts: spammers. If your application is an obvious spammer, we will disable your application IDs without warning. We had been warning users, but they were putting up applications faster than we could disable them.

I understand your concerns about Google+, but I wouldn't let that hold you back from creating an account. I'm not aware of any cases where legitimate user accounts are being disabled (the user accounts currently in question are users under 13), but I know the team is hard at work to try to balance out the kinks in their system.

Ikai Lan 
Developer Programs Engineer, Google App Engine


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Strom

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Jul 24, 2011, 12:19:59 PM7/24/11
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Tim Hoffman

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Jul 24, 2011, 12:27:46 PM7/24/11
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HI

Limor "Ladyada" Fried  https://plus.google.com/u/0/108772200278976934119/posts  is a fairly well known individual
who had her account disabled.  (It has been re-enabled) But it's pretty clear no-one is sure why.

Which is definately cause for concern.

Rgds

Tim

Kaan Soral

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Jul 24, 2011, 3:45:22 PM7/24/11
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Just funny ... what Google does

I hate Facebook because they have automated deletion systems, it seems
Google is on the same path

Joops

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Jul 24, 2011, 5:57:17 PM7/24/11
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One theory I saw is that it was because the two people in question had
nicknames embedded in their real names, rather than in the nick name
field.

I am not going to judge them on that bit. (They want the real names to
be real names, it's their dime).

I do however share concern about the impact that a "temp/mistaken" ban
could have as it impacts GMail, and presumably app engine logins.

I find that sometimes there is lots of kerfuffle over not too much
substance on the internet.
This feels a bit like that to me. (Although it does highlight the
issue of accessing your own information if the entity that stores that
information decides you have been bad, which is probably something
people should generally try to think about)

J.

Ikai Lan (Google)

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Jul 24, 2011, 8:35:51 PM7/24/11
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Okay, here's someone with clarifications:


"When an account is suspended for violating the Google+ common name standards, access to Gmail or other products unrelated to the Google+ profile are not removed. (Of course there are other Google-wide policies (e.g. egregious spamming, illegal activity, etc) that do apply to all Google products, and violations of these policies could in fact lead to a Google-wide suspension.)

It is not our intention to shut off access to all Google services when an account is suspended for violating our Google+ common name standards. This is a misunderstanding, and I wanted to clarify it. If that has happened, then it has happened in error and it is our intention to correct it."


Ikai Lan 
Developer Programs Engineer, Google App Engine


Owen Wiggins

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Jul 25, 2011, 1:10:09 AM7/25/11
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Can't you just add another account as an owner in case one gets disabled? That way you won't lose access to your app at least.

Robert Kluin

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Jul 25, 2011, 1:13:14 AM7/25/11
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On Mon, Jul 25, 2011 at 00:10, Owen Wiggins <ow...@inspiradogames.com> wrote:
> Can't you just add another account as an owner in case one gets disabled?
> That way you won't lose access to your app at least.

Exactly what I was thinking. Easy solution to the problem.


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