Cannot log in. Not authorized to access this application

2,560 views
Skip to first unread message

daodao

unread,
May 9, 2011, 4:27:25 PM5/9/11
to Google App Engine
I receive the message as follows when trying to log into my google
apps
appengine account.

Unauthorized
You are not authorized to access this application.

I'm using custom domain. I have tried both appengine.google.com/a/
mydomain and
appengine.google.com.

Any help?

Brandon Wirtz

unread,
May 9, 2011, 5:52:50 PM5/9/11
to google-a...@googlegroups.com
Works better if you include the name of the app you need help with.

Also make sure you are signed out of Google when you go to
appengine.google.com . Try using an "Incognito window".

From the error you are getting it doesn't sound like you are trying to log
in to the dash board. If you are locked out of the dashboard you should be
able to recover your password. If you locked yourself out of your deployed
app, we can't help you, that's an Application/programming issue.

-Brandon

Any help?

--
You received this message because you are subscribed to the Google Groups
"Google App Engine" group.
To post to this group, send email to google-a...@googlegroups.com.
To unsubscribe from this group, send email to
google-appengi...@googlegroups.com.
For more options, visit this group at
http://groups.google.com/group/google-appengine?hl=en.


daodao

unread,
May 10, 2011, 1:06:50 AM5/10/11
to Google App Engine
Here're my steps:

1. I logout all of my google accounts and restart browser
2. open page of http://appengine.google.com/a/awfullychocolate-bj.com
3. I was redirected to a google login page. I login with admin account
of my custom domain awfullychocoate-bj.com
4. The message prompted: "Unauthorized, You are not authorized to
access this application."

At step 4, I can see my admin account of awfullychocolate-bj.com
displalying at top-right corner, which means the login succeeded.
I can access my mailbox through mail.awfullychocolate-bj.com.

Just several weeks ago, I can reach my dashboard through above steps.

Any helps?

BTW, I can access my app through awfullysystem.awfullychocolate-
bj.com. The app works fine. But I need access dashboard to make some
changes to my data.

Brandon Wirtz

unread,
May 10, 2011, 1:19:57 AM5/10/11
to daodao, google-a...@googlegroups.com
Appengine.google.com Log in. Don't go to the url you are. Select the
domain. Administer it.


-----Original Message-----
From: daodao [mailto:daod...@gmail.com]
Sent: Monday, May 09, 2011 10:08 PM
To: Brandon Wirtz
Subject: Re: Cannot log in. Not authorized to access this application

Here're my steps:

1. I logout all of my google accounts and restart browser 2. open page of
http://appengine.google.com/a/awfullychocolate-bj.com
3. I was redirected to a google login page. I login with admin account of my
custom domain awfullychocoate-bj.com 4. The message prompted: "Unauthorized,

You are not authorized to access this application."

At step 4, I can see my admin account of awfullychocolate-bj.com displalying


at top-right corner, which means the login succeeded.
I can access my mailbox through mail.awfullychocolate-bj.com.

Just several weeks ago, I can reach my dashboard through above steps.

Any helps?

BTW, I can access my app through awfullysystem.awfullychocolate- bj.com. The
app works fine. But I need access dashboard to make some changes to my data.

On 5月9日, 下午2时52分, "Brandon Wirtz" <drak...@digerat.com> wrote:

Gordon & Teresa

unread,
May 10, 2011, 1:38:47 AM5/10/11
to Brandon Wirtz, google-a...@googlegroups.com
The same:(

2. log in as gor...@awfullychocolate-bj.com (the domain admin account)
3. unauthorized message again:-( (top-right corner display "gor...@awfullychocolate-bj.com", seems login successfully)



2011/5/9 Brandon Wirtz <dra...@digerat.com>

Gopal Patel

unread,
May 10, 2011, 10:29:58 AM5/10/11
to google-a...@googlegroups.com

daodao

unread,
May 10, 2011, 3:17:17 PM5/10/11
to Google App Engine
I can log in my admin account through that url, but cannot access my
dashboard.



On 5月10日, 上午7时29分, Gopal Patel <patelgo...@gmail.com> wrote:
> http://appengine.google.com/a/awfullychocolate-bj.com
>
> 2011/5/10 Gordon & Teresa <daoda...@gmail.com>
>
>
>
>
>
>
>
> > The same:(
>
> > 1. openhttp://appengine.google.com
> > 2. log in as gor...@awfullychocolate-bj.com (the domain admin account)
> > 3. unauthorized message again:-( (top-right corner display "
> > gor...@awfullychocolate-bj.com", seems login successfully)
>
> > 2011/5/9 Brandon Wirtz <drak...@digerat.com>

Warren

unread,
May 11, 2011, 5:25:05 AM5/11/11
to Google App Engine
Same issue. I also cannot log in to my GAE Admin Console and get the
Unauthorized (401) error.

In My Account page(Google Apps Account), The App Engine is in My
Products list. When click the My Applications next to it, the
Unauthorized (401) appears. This link works in my Google Account
(gmail.com), it redirects me to the GAE Admin Console correctly.

And I also tried to log in to Admin Console of another domain which
never deployed an application. It also said Unauthorized, which should
be a Get Start page.

My Google Apps Account is wen...@kylinworks.com

Anyone helps?

Warren

On May 10, 1:19 pm, "Brandon Wirtz" <drak...@digerat.com> wrote:
> Appengine.google.com Log in. Don't go to the url you are. Select the
> domain. Administer it.
>
>
>
>
>
>
>
> -----Original Message-----
> From: daodao [mailto:daoda...@gmail.com]
> Sent: Monday, May 09, 2011 10:08 PM
> To: Brandon Wirtz
> Subject: Re:Cannotlog in. Not authorized to access this application
>
> Here're my steps:
>
> 1. I logout all of my google accounts and restart browser 2. open page ofhttp://appengine.google.com/a/awfullychocolate-bj.com
> > Subject: [google-appengine]Cannotlog in. Not authorized to access
Message has been deleted

nickmilon

unread,
May 12, 2011, 6:29:10 PM5/12/11
to Google App Engine
I am not 100% sure but ....
I feel all of those issues are related to conflicting accounts
mentioned here:
http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=181691
And googles forced transition that happened on May 11.

take care :-)
Nick


On May 11, 12:25 pm, Warren <wenh...@gmail.com> wrote:
> Same issue. I also cannot log in to my GAE Admin Console and get the
> Unauthorized (401) error.
>
> In My Account page(Google Apps Account), The App Engine is in My
> Products list. When click the My Applications next to it, the
> Unauthorized (401) appears. This link works in my Google Account
> (gmail.com), it redirects me to the GAE Admin Console correctly.
>
> And I also tried to log in to Admin Console of another domain which
> never deployed an application. It also said Unauthorized, which should
> be a Get Start page.
>
> My Google Apps Account is wenh...@kylinworks.com

daodao

unread,
May 13, 2011, 1:33:08 AM5/13/11
to Google App Engine
I got the solution. Thanks Greg. It's the problem that my account was
recently changed to a new type of account.

The solution is:

1.Login my admin account of my custom domain (mail.mydomain.com)
2.go to Google Apps domain admin panel
3.click "Organization and users"
4.click "Services" under "Organization and users" tab
5.turn on "Google App Engine"
6.click "Save changes"

Done

nickmilon

unread,
May 13, 2011, 4:41:12 PM5/13/11
to Google App Engine
@daodao
Greg who ?

Nikolaj Hansen

unread,
May 17, 2011, 5:39:37 PM5/17/11
to google-a...@googlegroups.com
It seems the web app at google sometimes gets confused, when you are logged in to more than one (google) account at a time.

You log in OK (authentication), but when you are trying to access the GAE page (authorization) I think the webapp somehow does that with the wrong cookie.

For me it worked to use another browser / delete all cookies related to google, and then try again.

If this tip was written on the "authorization denied" page, I could have saved an hour of pulling out my hair :-)
Reply all
Reply to author
Forward
0 new messages