iPhone cannot log in any more, system-wide issue, Google pls help

14 views
Skip to first unread message

tijer

unread,
May 9, 2009, 7:14:08 AM5/9/09
to Google App Engine
To reproduce the problem go to the google-developed app
shell.appspot.com and try to login with an iphone.

It not having an iphone then spoof the useragent to the iphone (like
with Safari 4's debug menu) and try logging in then. It fails with a
500-error page.

What to do? This has been going on for two days now.

It really sux when you're developing an iPhone application :)

Matt Trinneer

unread,
May 9, 2009, 9:27:43 AM5/9/09
to Google App Engine
Hello,

I can confirm that I am also encountering this issue.

Best, Matt

Matthew Blain

unread,
May 10, 2009, 1:04:38 PM5/10/09
to Google App Engine
What is the URL of the page where you see the 500 error?

Matt Trinneer

unread,
May 10, 2009, 1:30:27 PM5/10/09
to Google App Engine
It's: www.domain.com/_ah/login?continue=http://www.domain.com....

Don't see any requests showing up in the application logs for these
requests.

Matt

baytiger

unread,
May 10, 2009, 1:56:46 PM5/10/09
to Google App Engine
Hi Matthew

To reproduce the error, simply try to sign in to appengine.google.com
with an iphone (or any browser spoofing the iphone useragent) and you
will have the 500-error there.

Hope you'll manage to solve it...

Mike Koss

unread,
May 10, 2009, 4:54:55 PM5/10/09
to Google App Engine
This is also failing with the Google Android browser (G1 phone).
Didn't every Google employee get this phone for Christmas? Why has
this fatal error in AppEngine persisted for over 36 hours?

Pankaj Vishwani

unread,
May 11, 2009, 6:16:48 AM5/11/09
to Google App Engine
I have been getting this for past two days too.
Can someone please look into it since we are launching our website
(www.wallpipe.com) on Monday (7:00pm PST).


Thanks!!

baytiger

unread,
May 11, 2009, 10:59:43 AM5/11/09
to Google App Engine
Possibly we should add the issue in the tracker... There currently is
one but it has to do with a wrongly entered password and not with the
login actually not working even if provided with correct
credidentials...

Everybody I know who is on app engine is facing this problem.

Brett (Google)

unread,
May 11, 2009, 7:45:15 PM5/11/09
to Google App Engine
Hey everyone,

We've isolated the cause of this issue and it should be fixed now.
Please let us know if you have any further problems! Sorry again for
the trouble.

-Brett,
Google App Engine Team

areutter

unread,
May 9, 2009, 3:20:48 PM5/9/09
to Google App Engine
Me too! Most of my users are dead in the water for this reason.

rkluin

unread,
May 11, 2009, 12:16:26 PM5/11/09
to Google App Engine
I created an issue to report this problem, see Issue #1524.

The sign in page appears broken on the iPhone. There is no
application name, it just says "New Service." My apps domain-specific
applications are working fine.

Robert Kluin

---
Ezox Systems, LLC
www.ezoxsystems.com


On May 11, 9:59 am, baytiger <troels...@gmail.com> wrote:
> Possibly we should add the issue in the tracker... There currently is
> one but it has to do with a wrongly entered password and not with the
> login actually not working even if provided with correct
> credidentials...
>
> Everybody I know who is on app engine is facing this problem.
>
> On May 11, 12:16 pm, Pankaj Vishwani <pankajvishw...@gmail.com> wrote:
>
> > I have been getting this for past two days too.
> > Can someone please look into it since we are launching our website
> > (www.wallpipe.com) on Monday (7:00pm PST).
>
> > Thanks!!
>
> > On May 10, 1:54 pm, mckoss <mck...@gmail.com> wrote:
>
> > > This is also failing with the Google Android browser (G1 phone).
> > > Didn't every Google employee get this phone for Christmas?  Why has
> > > this fatalerrorin AppEngine persisted for over 36 hours?
Reply all
Reply to author
Forward
0 new messages