Logging messages don't appear in the logs anymore

[Volker Schönefeld]

Hey,

We are using logging.* to log specific events, and then later analyze them offline. Usually at around 5 rps, which hasn't changed.

For us, since july 15th, these logging.* requests are only logged occasionally. Instead of the usual 80-100mb of logs of severity 0, we only get about 15-30mb. The requests are still all logged, but the associated logging.* data is not. 

In the dashboard, only the requests appear, and when downloading with severity 0, nothing is being downloaded.

This seems to happen at certain times. For example, the first proper log entry for july 16 is 16/Jul/2011:05:23:11, from which on it seems to run normally for about 2-3 seconds (we're getting a burst of around 20-30 entries, and then there is a huge gap to 16/Jul/2011:05:30:23. This continues throughout the day.

Today we have not received a single log line yet, although we already had more than 40k requests, each of which generates a log message on any code-path.

Everything else is appearing to run normally.

This has crippled our analytics, which are crucial to our service.

Please let me know what I can do to fix this issue, time is of the essence.

Thanks,

Volker

[Rishi Arora]

I think your issue might be similar to mine, but I'm not positive.  I logged an issue in the GAE Issue Tracker - its been two days without any attention from google.  Perhaps multiple comments from users would help escalate it?

http://code.google.com/p/googleappengine/issues/detail?id=5356

2011/7/18 Volker Schönefeld <volker.sc...@gmail.com>

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[Johan Euphrosine]

Hi Volker,

Please comment on the bug Rishi pointed you to with your appid.

Thanks in advance.

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Johan Euphrosine (proppy)
Developer Programs Engineer
Google Developer Relations