Invited collaborators but they cannot receive invite / see app in appengine.google.com

[Long Tran]

Forced to use this new https://console.developers.google.com to invite but it never works. Anyone has an idea?

[Ryan (Cloud Platform Support)]

Salutations Long,

I will need to investigate this further to see what is happening. I need you to try a few things:

1) Re-Send the invitation.

2) If they never received the invitation check the spam folder.

3) Try sending to another email.

4) If they receive it but there are issues with the link have the person receiving the invitation action it in an incognito window.

If the above does not work please send me a private reply with the following information:

A) What were the results of the above tests:

     1) 

     2) 

     3) 

     4) 
B) App ID

C) Email of the account used to send the invites.

D) List of people invites were sent to.

E) HAR files for sending and trying to use the link.

Thanks!

[Long Tran]

Hi Ryan, 

I tried again just now and it seemed to work. The difference is status "Invitation sent. Waiting for response." which I didn't see last time.

Thanks for looking into it.

--
You received this message because you are subscribed to a topic in the Google Groups "Google App Engine" group.
To unsubscribe from this topic, visit https://groups.google.com/d/topic/google-appengine/lT1o9R0tjVY/unsubscribe.
To unsubscribe from this group and all its topics, send an email to google-appengi...@googlegroups.com.
To post to this group, send email to google-a...@googlegroups.com.
Visit this group at http://groups.google.com/group/google-appengine.
To view this discussion on the web visit https://groups.google.com/d/msgid/google-appengine/6b2158de-eea2-4292-b842-470e77a7ff3f%40googlegroups.com.

For more options, visit https://groups.google.com/d/optout.

[Ryan (Cloud Platform Support)]

It's my pleasure. Let me know if you run into any issues.

To unsubscribe from this group and all its topics, send an email to google-appengine+unsubscribe@googlegroups.com.
To post to this group, send email to google-appengine@googlegroups.com.

Visit this group at http://groups.google.com/group/google-appengine.