European hosted apps - when will $500 fee be lifted?

[Marcel Manz]

We'd like to setup GAE hosted apps in Google's European datacenters, but don't see a reason why European businesses are forced in paying $500 Premium-Support just to roll out apps in Europe so our customers can experience low-latency access.

Can Google please comment on when this restriction will be lifted? This restriction doesn't do any good to European customers having to decide between AWS & Google.

We could accept a higher monthly minimum spending compared to US hosted apps, but having to pay $500 monthly Premium-Support just to get allowance to host apps over in Europe is far too much.

Thanks
Marcel

[Shilendra Sharma]

Hi, 

I am facing this problem last  one hour . i am using google app engine sdk 1.7.1 in eclipse indigo(3.7) using java jdk 1.6 so what can do solve this problem

Usage: <dev-appserver> [options] <app directory>

Options:

 --help, -h                 Show this help message and exit.

 --server=SERVER            The server to use to determine the latest

  -s SERVER                   SDK version.

 --address=ADDRESS          The address of the interface on the local machine

  -a ADDRESS                  to bind to (or 0.0.0.0 for all interfaces).

 --port=PORT                The port number to bind to on the local machine.

  -p PORT

 --sdk_root=DIR             Overrides where the SDK is located.

 --disable_update_check     Disable the check for newer SDK versions.

 --generated_dir=DIR        Set the directory where generated files are created.

Regards & Thanks
Shilendra Sharma
+919891343808
shilen...@googlemail.com

Regards & Thanks
Shilendra Sharma
+919891343808
shilen...@googlemail.com

Marcel

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[doright]

I totally agree with Marcel,

I've been running a paid-for production app for 2 years now for European clients.  Number one request for improvement is speed of the app.  I'm just embarking on a series of omptimisations, but clearly not being hosted in Europe is an obvious cause for latency that I can't address.

I don't see why it should cost 6000 per year just do host in Europe, as that is currently beyond my budget given my customer base.  However it doesn't help me sell my app and ramp up with high latencies.

Like Marcel I'd be prepared to pay a bit of a premium for European hosting, but this "all or nothing" approach seems unreasonable to me.

Are there any plans to change this pricing decision?

many thanks,

[Chris Ramsdale]

Thanks for the feedback.  It's not a charge to run within the EU datacenters, rather it's that we're only offering this ability to premier customers as we expand out our capacity within these datacenters.  We'll be expanding out the offering to all billing enabled apps very soon.

-- Chris

Product Manager, Google App Engine 

[Marcel Manz]

Any ETA on when non-premier customers can run within the EU datacenters?

I need to be able to setup in the EU very soon, any possibility in granting permission for my account?

Thanks,
Marcel

[Kenneth]

Speaking as someone who is running in the eu datacentre, you will be disappointed if you expect a big speed boost, which really surprised me.  My app is kinda slow though.

Instances stay around forever though, so I'm not looking forward to Google opening this to the unwashed masses.

On Monday, October 8, 2012 12:52:00 PM UTC+1, Matthew Pease wrote:

Is there a bug out there that we can +1?

I'm also starting a service focused on Europe.  Latency is a big issue.  Just ask any Google employee.

Thank you-

Matt

On Tuesday, September 18, 2012 12:54:33 PM UTC+2, Marcel Manz wrote:

[Jakob Holmelund]

We are not expecting any speed boosts, only a lower latency.. 

[Brandon Thomson]

Wow, great news that we will all get to try this soon.

Any premium members out there tried splitting traffic to US/EU based on location? I'm hoping Route53's latency-based routing will be able to send traffic to the nearest datacenter with minimal hassle.

[Marcel Manz]

I assume Route53 can't be used for doing latency based routing to Google App Engine Apps. Correct me if I'm wrong, but as far as I know Google always takes in the traffic into its own network as close to the client as possible and then routes it internally to the application servers. Route53 in this case will (most probably) see the same targets for EU/US hosted apps, and the latency for reaching your actual app will just occur inside Google's network, which is not visible to Route53. My assumption is based on US/EU apps sharing the same appspot domain.

Maybe some Premier EU clients can give some hints on this?

-- Marcel

[Heiko Roth]

Hello Marcel,

I need European hosting, too. It's European lae that employee and business dependent data isn't allowed to left Europe, so I need servers inside Europe.

And Premium support is to expensive.

[alex]

I might have missed something, but I think you guys misunderstood an
important point.

The description of running in EU datacenters feature does say that you
will be able to run your app in EU but it also says that the data
processing might still happen in countries outside of EU, so this
won't hold against a keeping your data within the EU requirement. IMHO
it is much better to take the Safe Harbor road. At least, for now.
(that's what my startup is doing).

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[Kenneth]

You have missed the distinction between Customer data and End User Content.  

You as a startup are the customer, so Google's is saying your information like your google account details, application and billing information may be stored in the United States.  Since you are the owner of this data you can consent to it being stored anywhere you want.

End User Content is your application data, ie your customer's data, and is clearly stored at rest in the EU, so no need to invoke safe harbour.

https://developers.google.com/appengine/docs/premier/location

[alex]

I'm not sure about that. I think you missed the Customer Content
definition, from the terms:

"Customer Content means content provided, generated, transmitted or
displayed via the Service by Customer, as well as any content provided
by End Users through use of an Application."

I think the above is quite clear. Besides, what happens in reality (at
least, in my experience) is that people and orgs that want a total
data lock down in EU won't use your app/service having the above
definition anyway. So, I'm pretty much happy with the Safe Harbor.

> https://groups.google.com/d/msg/google-appengine/-/UkIxbHNocPkJ.

[Andrei Volgin]

People who want total lock down should not use the Internet. Period.

Safe Harbor works for us too. Most customers in Europe are reasonable people.

[Marcel Manz]

Is there a URL endpoint on GAE Europe available (some Hello World app) where we can make some latency tests to?

I'm trying to find out which of our EC2 Europe availability zones has the lowest latency to the GAE cluster.

Of course it would be even better if Google could allow everyone to create apps in Europe, so we finally could test ourselves. I've contacted Premier Sales but haven't heard from them back in 8 days and counting ..

[Chris Ramsdale]

Glad to see that there is interest here.  We're working through some of the final legal items related to opening up the European offering to non-premier customers.  While we hash out these details, we have a sign-up form to collect information from customers that are interested.

 http://goo.gl/ZgOjX

-- Chris Ramsdale

Product Manager, Google App Engine

On Mon, Oct 8, 2012 at 4:51 AM, Matthew Pease <mpe...@gmail.com> wrote:

Is there a bug out there that we can +1?

I'm also starting a service focused on Europe.  Latency is a big issue.  Just ask any Google employee.

Thank you-

Matt

On Tuesday, September 18, 2012 12:54:33 PM UTC+2, Marcel Manz wrote:

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