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Hello,
To find the root cause of this issue, if we can find the logs for this error will be helpful.
In this documentation [1] there is a sample query that you could try to check for logs error with status 500 [2]. Alternatively you could also try running ‘gcloud app logs read’ [3] to see if you get any logs.
[1] https://cloud.google.com/logging/docs/view/query-library#gae-filters
[2]
resource.type="gae_app" AND
log_id("appengine.googleapis.com/request_log") AND
httpRequest.status>=500
[3] https://cloud.google.com/sdk/gcloud/reference/app/logs/read