App was down from 2011-08-08 17:28 (EDT) to 2011-08-08 17:51 (EDT). How do I find out what happened?

[Aaron Shepherd]

My application was down for 23 minutes this afternoon.

When going to the app it just stated "/ not found on this server".  There were no instances showing in the dashboard.

Now my "always on" instances are missing.  And my monitoring is showing extremely high latency (like 15second response time).

How can I find out what happened?

Aaron Shepherd

[Johan Euphrosine]

HI Aaron,

The recommended way to report this kind of failure is to fill a
production issue here:
http://code.google.com/p/googleappengine/issues/entry?template=Production%20issue

And to also provide application id.

Hope that helps.

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Johan Euphrosine (proppy)
Developer Programs Engineer
Google Developer Relations

[Jose Montes de Oca]

Hi Aaron,

I will also recommend you subscribe to the App Engine Downtime notify group:

https://groups.google.com/forum/#!forum/google-appengine-downtime-notify

You can also check App Engine status here:

http://code.google.com/status/appengine

Hope this helps,

Best,

Jose Montes de Oca

[Vinuth Madinur]

App Engine status page has never reflected what has been happening with my app. Although it shows some "Investigating" symbols for a short duration, it's all green again.. as if nothing has ever happened.

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[Vinuth Madinur]

App Engine status page has never reflected what has been happening with my app. Although it shows some "Investigating" symbols for a short duration, it's all green again.. as if nothing has ever happened.

On Wed, Aug 10, 2011 at 2:50 AM, Jose Montes de Oca <jfmont...@google.com> wrote:

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[Munish Dhiman]

Yes AppEngine is also getting down since last two days in India also.
It got down in after noon for both of the days and situation
continued for around 15 minutes.