IBM, Google, and Oracle are all equally at pains to deliver a message that makes them uniquely attractive. In this regard, Google's inability to recover from the botched roll-out of Google App Engine (GAE) will surely go down as one of the oddest business cases. It launched the product with great fanfare. But developers who flocked to it initially found a difficult platform that supported only a subset of Java and a very old version of Python. Moreover, the interfaces to the proprietary database were poorly thought out, so that almost everything in GAE required platform-specific code-arounds. While GAE has improved in a limited sense since then, Google has not done what Microsoft did — revamp the product from top to bottom to make it easy to use. Nor has it leveraged its natural connection to developers. One senses GAE is just not a major priority for Google.
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Google has been incredibly supportive of us as Appengine clients, and we've worked closely with their teams on feedback for the platform and the new console.
Also, to those criticisms of the new log viewer, what's the basis for your complaints? I love the new viewer and after adjusting to it (admittedly the transition took a few days) - it's MUCH faster and easier to use.
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Fixing bugs in legacy code is not exciting work and a new generation of engineers at Google may be tempted to "improve" things that aren't broken instead of doing the hard work of maintaining the existing code.
pdknsk has a nice point, you must be on a high support level :)
Hey fellow App Engine users,
There is some great conversation in this thread. I’ll try to address some of the key points being discussed.
Regarding the discussion group; our apologies for the delayed response. Most of our customer questions now come on Stack Overflow, so we’ve been monitoring it more actively than this forum. We’ll be watching this forum more closely too from now on.
Regarding the larger topic of Google’s investment in App Engine: App Engine is a critical part of our cloud story, and will continue to be. We’re investing heavily in it. In the most recent months this investment has had two major prongs - stability improvements and new efforts to create a more flexible model within App Engine.
First, stability improvements. App Engine has grown and so has the size and sophistication of the workloads that relied on it (thanks to developers like you). We realized it was time to take a step back and invest in driving down technical debt and improving overall stability as a foundation for the future. The team has been heads down improving stability and reliability. Some of the improvements include more comprehensive monitoring across all services, better application scheduling and load balancing, deployment of SSD to reduce latency variability for Datastore access, and many others large and small.
Second, a more flexible PaaS. App Engine’s prescriptive environment for building web and mobile applications allows teams to iterate quickly on new ideas and scale up the ones that stick. The drawback, though, comes in terms of its constraints (e.g. limited JRE access, limited C/C++ Python modules, no inbound socket support). When we were building out our IaaS offering, Compute Engine, we realized that by unifying the compute stack (layering App Engine on Compute Engine), we could continue to give our customers the developer experience and efficiencies that App Engine brings with the flexibility and power that’s normally only associated with IaaS. Further, since it is a single stack, users can drop down into the IaaS layers when needed to make lower-level customizations (although we hope that most will never have to). We’ve surfaced all of this work as App Engine Managed VMs, which are now in Beta and open to everyone that wants a test drive. You’ll see that Managed VMs do not require you to manage the OS or web server configuration, and frontend serving has all the same great features as our existing runtimes. In other words, they marry the best of App Engine with a more flexible application environment.
Finally, unified administration tools are an important part of a cohesive platform. This is the goal of the Developers Console. In some cases the cutover has been a straight “drop in” of existing functionality, in others we took the opportunity to make improvements. Not all is perfect, so thank you for the feedback! I’ve created bugs / feature requests for the items you’ve mentioned (infinite scroll issues, “save as” issues, better Task Queue admin functionality) and suggest that any other feedback be sent to google-developers...@google.com (this is a more narrowly focused list).
Looking ahead, the reliability work is wrapping up (although, much like you, we’re always investing in this area) and you can expect new feature work to start ramping up (for example, we’ll have 64 bit JVM support landing soon). The beta launch of Managed VMs will progress towards General Availability and, in parallel, we’re actively looking at which additional generalized services need to be surfaced into the PaaS layer and how we can make the App Engine experience you all know and love even better. 2015 is going to be a very exciting year!
-Dan Sturman
VP, EngineeringHey fellow App Engine users,
There is some great conversation in this thread. I’ll try to address some of the key points being discussed.
Regarding the discussion group; our apologies for the delayed response. Most of our customer questions now come on Stack Overflow, so we’ve been monitoring it more actively than this forum. We’ll be watching this forum more closely too from now on.
Regarding the larger topic of Google’s investment in App Engine: App Engine is a critical part of our cloud story, and will continue to be. We’re investing heavily in it. In the most recent months this investment has had two major prongs - stability improvements and new efforts to create a more flexible model within App Engine.
First, stability improvements. App Engine has grown and so has the size and sophistication of the workloads that relied on it (thanks to developers like you). We realized it was time to take a step back and invest in driving down technical debt and improving overall stability as a foundation for the future. The team has been heads down improving stability and reliability. Some of the improvements include more comprehensive monitoring across all services, better application scheduling and load balancing, deployment of SSD to reduce latency variability for Datastore access, and many others large and small.
Second, a more flexible PaaS. App Engine’s prescriptive environment for building web and mobile applications allows teams to iterate quickly on new ideas and scale up the ones that stick. The drawback, though, comes in terms of its constraints (e.g. limited JRE access, limited C/C++ Python modules, no inbound socket support). When we were building out our IaaS offering, Compute Engine, we realized that by unifying the compute stack (layering App Engine on Compute Engine), we could continue to give our customers the developer experience and efficiencies that App Engine brings with the flexibility and power that’s normally only associated with IaaS. Further, since it is a single stack, users can drop down into the IaaS layers when needed to make lower-level customizations (although we hope that most will never have to). We’ve surfaced all of this work as App Engine Managed VMs, which are now in Beta and open to everyone that wants a test drive. You’ll see that Managed VMs do not require you to manage the OS or web server configuration, and frontend serving has all the same great features as our existing runtimes. In other words, they marry the best of App Engine with a more flexible application environment.
Finally, unified administration tools are an important part of a cohesive platform. This is the goal of the Developers Console. In some cases the cutover has been a straight “drop in” of existing functionality, in others we took the opportunity to make improvements. Not all is perfect, so thank you for the feedback! I’ve created bugs / feature requests for the items you’ve mentioned (infinite scroll issues, “save as” issues, better Task Queue admin functionality) and suggest that any other feedback be sent to google-developers-console-feed...@google.com (this is a more narrowly focused list).
Looking ahead, the reliability work is wrapping up (although, much like you, we’re always investing in this area) and you can expect new feature work to start ramping up (for example, we’ll have 64 bit JVM support landing soon). The beta launch of Managed VMs will progress towards General Availability and, in parallel, we’re actively looking at which additional generalized services need to be surfaced into the PaaS layer and how we can make the App Engine experience you all know and love even better. 2015 is going to be a very exciting year!
-Dan Sturman
VP, Engineering