Timeout issues

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John Wheeler

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Jul 12, 2011, 10:05:16 AM7/12/11
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Hey,

Is there any good reason for my URL fetch requests to be timing out right now? Your app engine just cost me two customers. You think you can hurry up and get this squared away so I don't lose any more business? Thanks?!? And, I've seen enough of the DeadlineExceededExceptions, why don't you hurry up and fix that too. Ridiculous.

Geez,
John

Barry Hunter

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Jul 12, 2011, 10:39:58 AM7/12/11
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Whooa! Detail overload.

On the other hand, with all that detail, I am sure the engineers have
diagnosed the exact issue, and are rushing to fix the issue right now.

/sarc

Its not that unsympathetic, but realistically if you want actual help,
rather than just having a moan, then you could help people to help
you. You do also realize you addressing a community, not Google
themselves with this group?

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vlad

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Jul 12, 2011, 4:21:03 PM7/12/11
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Unless I am missing something URLfetch is used for accessing *other* services from GAE. You might want to look why those other services are slow.

John Wheeler

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Jul 12, 2011, 10:59:21 PM7/12/11
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Vlad,

I hear where you're coming from, but it turned out to be App Engine's fault. 

Google Engineer's you've apparently had problems making outbound HTTP calls to PayPal API endpoints for some time. There's lots of blog and news posts about it going back to 2008. I am using Java URLFetch and I experienced the timeouts >90% of the time making PayPal completely unusable from my app on app engine. The way I fixed it was by reverse proxying through NGinx on an Amazon EC2 instance. Works 100% of the time now.

If this is PayPal's fault, I'm sorry, but I find that hard to believe because of the reports going back. I wish this issue was fixed by now.

John

Greg

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Jul 13, 2011, 10:09:16 PM7/13/11
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I've never had a problem with urlfetch to PayPal, but my usage is low
(10s of requests a month).
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