Production problem this day on get_service_account_name()

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Patrice Bertrand

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Dec 14, 2020, 8:12:40 AM12/14/20
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Hello,
Today, for the first time, we experienced an api failure in production:   between 12:50 and 13:50 CET all calls to get_service_account_name() failed, with no other information than "Internal Error".  
I am surprised I cannot find anything about this incident in the "Cloud Platform Status" information panel.
Is it just me ?   But then why would it be just today and just for one hour ?
Thank you for any relevant information.
Patrice

Joshua Smith

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Dec 14, 2020, 9:14:31 AM12/14/20
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I saw one of those in my logs, too. Perhaps it was related to the global outage google had in account management earlier today.

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Aref Amiri (Cloud Platform Support)

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Dec 14, 2020, 1:41:51 PM12/14/20
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Hi,

There has been a wide spread incident that could be the cause of the issue you are experiencing, however, if the issue persists, please open a Public Issue Tracker and provide details and we will investigate it further.
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