"Server Error: Please try again in 30 seconds"

[Ronny Li]

Hi,

If we hit our Flexible environment service with a relatively low concurrency level, we get this returned more often than not:

Error: Server Error

The server encountered a temporary error and could not complete your request.

Please try again in 30 seconds.

Most of the time, a retry will fix the problem. However, this is very worrying behavior since we haven't even launched our product yet.

Is there a way to get the cause of the above page being returned, whether it be via the logs or otherwise? I have seen elsewhere that we might need to adjust our load balancer. How would I go about doing that?

Thank you,

Ronny

[Ronny Li]

Here you can see that the vast majority of requests are returning Server 5XX. Yet we know that re-trying the request will succeed so it doesn't appear to be an issue on our side (or maybe it is, in which case we'd love to know).