GCP App Engine Standard shows zero instances after deployment

[Sadanand]

Dear All,

we are using GCP App Engine, Flex for multiple apps since 3+ years and they are working with no issues

and we have one small app for which we are using App Engine , Standard , that was working fine since 3+ years, 

All off a sudden App Engine , Standard instance stopped working, we tried restarting the engine but it still fails.

We re-deployed the app but it stills fails. Interesting observation is the deployment is successful however it always show number of instances as zero. 

Kindly help me to resolve this as early as possible, because our production instance is down now.

app.yaml file content is as follows

runtime: nodejs10

env: standard

instance_class: B2

handlers:

  - url: /.*

    script: auto

basic_scaling:

  max_instances: 2

Thanks

Sadanand

Co-Founder, SociallyGood

[Elliott (Cloud Platform Support)]

Hello,

I understand that your NodeJS App Engine Standard application is not working. To replicate your issue, I used the code found in the Google Quickstart with the app.yaml you provided in the Google Groups thread. I removed the package.json file then deployed the application. It deployed well and the web page is running.

I cannot find a common issue at this time. So, it appears to me that there is something going on in your project that is causing this inconvenience. In this case, I would suggest for you to use the regular channel of support here.

I hope this helps.

[Sadanand]

Thank you for the quick response,

however it was working app , we have not even updated it recently, all off a sudden how come a working app will stop ?

and once its stopped , we thought or re-deployed again absolutely no change in code , we did that because restarting app engine didn't solve 

so it is looking a strange issue

[Elliott (Cloud Platform Support)]

Hello Sadanand,

I create a Google Issue tracker for you. Please check your email and respond in that forum. 

[Elliott (Cloud Platform Support)]

Hello,

To better serve you, I am directing you to Google Issue Tracker, where you may report common issues. Since Google Groups is meant for general discussions, the tracker is the best option for non-paid memberships to Google Cloud Platform. Please note that if the issue is determined to be related to your project specifically, you would need to go through the regular support channel as described in the previous post.

Thank you.