GAE & Paid Support

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Simon Hutton

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Apr 1, 2021, 10:11:41 AM4/1/21
to Google App Engine
Hi,

I've been running a successful project on GAE for around 5 years and would like to switch to a paid support plan, such as here https://cloud.google.com/support/?_ga=2.180707950.-810594356.1609270649.

Before I can do this it appears my project needs to be under an Organisation which it currently is not.  

I have created a Cloud Identity and with it an Organisation but I believe I now have to migrate my project to the Organisation as described in this, rather daunting, article here (https://cloud.google.com/resource-manager/docs/creating-managing-organization?_ga=2.206736090.-810594356.160927064).

Am I going about this the right way?  Any tips?

Thanks
Simon

pralove

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Apr 1, 2021, 10:43:23 PM4/1/21
to Google App Engine
You can sign up for Cloud Customer Care's support if you are a Google Cloud or Google Workspace customer[1].

Once you have created your Google Workspace or Cloud Identity account and associated it with a domain, your organization resource will be automatically created for you and if you are an existing Google Cloud user, the organization resource will be created for you when you create a new project or billing account. Any projects you created previously will be listed under "No organization". You will need to move any projects you created under "No organization" into your new organization resource[2]

This documentation[3] gives you details about moving a project within your organization.

This documentation[4] gives you details about migrating your project.




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