Custom Domain not working

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Tejas Phase

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Nov 17, 2016, 1:15:57 AM11/17/16
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Hello,
I created one Web application(MOOC) on Google Course Builder & deploy it on GAE. After successfully creating all the course I claimed for custom domain for my application rather than https://my-application.appspot.com 
By performing all the steps mentioned in documentation of GCP for mapping custom domain to your application I still not access my course using my custom domain.
Attached herewith the SS of my application setting where it shows the domain successfully mapped. But its not working:

Please help me to resolve this issue. Really gets frustrated due this problem.

Its an urgent. Please reply asap.


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Nick (Cloud Platform Support)

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Nov 18, 2016, 12:02:56 PM11/18/16
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Hey Tejas,

The Console view you showed is displaying the DNS records that will need to be added to your domain's DNS zone file. Have you put the CNAM and/or A/AAAA records into your DNS records for your domain?

Overall, a thread like this asking for specific-issue technical support should be posted to StackOverflow, while this forum is meant for more higher-level and general discussion of design patterns and the platform's services, etc. 

Cheers

Nick
Cloud Platform Community Support

Tejas Phase

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Nov 18, 2016, 11:38:15 PM11/18/16
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Hello Nick Sir,
Thank you very much for replying me. I added all the records(CNAME,A,AAAA)into my Domain DNS records but still facing problem while accessing application using custom domain. 
Attached here the SS of my custom Domain DNS records settings:

​Also attached here SS of DNS Lookup report for record A,AAAA & CNAME of MX Toolbox tool.
Record A SS:

​Record AAAA SS:

​Record TXT SS:

​(IMP NOTE: Is it need to put all the records i.e.A,AAAA & CNAME in Domains' DNS record..zone file record) OR just need to put either A,AAAA or CNAME) Because at the time of putting all these records in DNS file records of my Domain there was an error coming when adding CNAME record. That's why asking this question.)
Waiting for your reply.
Yours truly,
Tejas

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Nick (Cloud Platform Support)

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Nov 21, 2016, 11:56:27 AM11/21/16
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Hey Tejas,

As the console shows, you should attach the CNAME record for www. and the A/AAAA records for @.

If you're unfamiliar with the "@" symbol in DNS, this serverfault Q&A has quite a few responses.

Let us know how that works for you.

Regards,


Nick
Cloud Platform Community Support

On Friday, November 18, 2016 at 11:38:15 PM UTC-5, Tejas Phase wrote:
Hello Nick Sir,
Thank you very much for replying me. I added all the records(CNAME,A,AAAA)into my Domain DNS records but still facing problem while accessing application using custom domain. 
Attached here the SS of my custom Domain DNS records settings:

​Also attached here SS of DNS Lookup report for record A,AAAA & CNAME of MX Toolbox tool.
Record A SS:

​Record AAAA SS:

​Record TXT SS:

​(IMP NOTE: Is it need to put all the records i.e.A,AAAA & CNAME in Domains' DNS record..zone file record) OR just need to put either A,AAAA or CNAME) Because at the time of putting all these records in DNS file records of my Domain there was an error coming when adding CNAME record. That's why asking this question.)
Waiting for your reply.
Yours truly,
Tejas

Tejas Phase

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Nov 21, 2016, 12:21:30 PM11/21/16
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Thank U very much Nick Sir for replying me. i will look upon your resources & surely reply u back.
Thanks once again.

Tejas Phase

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Nov 21, 2016, 1:12:08 PM11/21/16
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Hello Nick Sir,
Just want to ask in what format should I attached it..I mean for CNAME-- www.mydomain.com or simply www. & same for A/AAAA records i.e @.mydomain.com or simply @.
Waiting for reply.
Tejas
On Mon, Nov 21, 2016 at 10:51 PM, Tejas Phase <phase....@gmail.com> wrote:
Thank U very much Nick Sir for replying me. i will look upon your resources & surely reply u back.
Thanks once again.

Nick (Cloud Platform Support)

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Nov 21, 2016, 2:49:47 PM11/21/16
to Google App Engine
Hey Tejas,

You should use www.mydomain.com and @. "@" is just a symbol for "mydomain.com".

Cheers,


Nick
Cloud Platform Community Support

Tejas Phase

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Nov 21, 2016, 11:43:06 PM11/21/16
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Hello Nick Sir,
Really Thanks for supporting me by replying. Right now the www. is successfully attached to the CNAME record.
Find herewith SS for that:

But while attaching @. for A/AAAA record, my CPANEL gives me the following error. Find herewith attached SS of that error:

I think, I might be using some syntax for attaching @. Can u please tell me the right format for attaching this​ just like told me for the CNAME. Also I read all the documentation "Server Fault" documentations but not found any documentation on how to attached it.
So can u guide me for this.
Thank U.
Tejas


Tejas Phase

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Nov 22, 2016, 1:23:46 AM11/22/16
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Hello Nick Sir,
After attached www. to CNAME record,the App-Engine->custom domain settings for my project is shows as following:
In the above image the "Alise" field is changed(previous it was youth-entrepreneurship rather www)
So just want to ask u whether this change is correct?
Thank u.
Tejas
​ 

On Tue, Nov 22, 2016 at 10:12 AM, Tejas Phase <phase....@gmail.com> wrote:
Hello Nick Sir,
Really Thanks for supporting me by replying. Right now the www. is successfully attached to the CNAME record.
Find herewith SS for that:

But while attaching @. for A/AAAA record, my CPANEL gives me the following error. Find herewith attached SS of that error:

I think, I might be using some syntax for attaching @. Can u please tell me the right format for attaching this​ just like told me for the CNAME. Also I read all the documentation "Server Fault" documentations but not found any documentation on how to attached it.
So can u guide me for this.
Thank U.
Tejas

Nick (Cloud Platform Support)

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Nov 22, 2016, 11:14:00 AM11/22/16
to Google App Engine
Hey Tejas,

The "alias" is just internal to the Console UI, as far as I know. Is the custom domain routing working? If so, everything's fine.


Cheers,

Nick
Cloud Platform Community Support

Tejas Phase

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Nov 22, 2016, 10:46:24 PM11/22/16
to google-a...@googlegroups.com
Hello Nick Sir,
Really Thanks for supporting me by replying. Right now the www. is successfully attached to the CNAME record.
Find herewith SS for that:
But while attaching @. for A/AAAA record, my CPANEL gives me the following error. Find herewith attached SS of that error:
           I think, I might be doing some mistake while attaching @. Can u please tell me the right format for attaching this​ just like told me for the CNAME. Also I read all the documentation "Server Fault" documentations but not found any documentation on how to attached it.
So can u guide me for this.
Thank U.

Nick (Cloud Platform Support)

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Nov 29, 2016, 1:31:07 PM11/29/16
to Google App Engine
Hey Tejas,

As mentioned, "@" is just an alias for the naked domain. You should put "youthentrepreneurship.vidyadeep.com" (no subdomain) there. It's odd that your DNS service isn't accepting "@". Anyways, let us know how that goes. 


Cheers,

Nick
Cloud Platform Community Support

On Tuesday, November 22, 2016 at 10:46:24 PM UTC-5, Tejas Phase wrote:
Hello Nick Sir,
Really Thanks for supporting me by replying. Right now the www. is successfully attached to the CNAME record.
Find herewith SS for that:
But while attaching @. for A/AAAA record, my CPANEL gives me the following error. Find herewith attached SS of that error:
           I think, I might be doing some mistake while attaching @. Can u please tell me the right format for attaching this​ just like told me for the CNAME. Also I read all the documentation "Server Fault" documentations but not found any documentation on how to attached it.
So can u guide me for this.
Thank U.

Tejas Phase

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Nov 29, 2016, 10:49:33 PM11/29/16
to google-a...@googlegroups.com
Hello Nick Sir,
Thank U very much for replying me. As per your suggestions I made some additions in my DNS settings. Attached herewith SS of that:

​Also find herewith SS of my Application settings where the records are reflected which I have been added in my DNS settings:

​         I want to just mention here that the "Alias" field for the "A" & "AAAA" records is shows as "none". 
         Also want to mention that still my application doesn't access through "Custom Domain". I think I might be doing something wrong that's why all of this happens. Please sir help for to resolve this. I works upon this issue every day but still not get any results for my efforts.
Waiting for your reply.
Thank U.
Tejas

Nick (Cloud Platform Support)

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Nov 30, 2016, 12:44:12 PM11/30/16
to Google App Engine
Hey Tejas,

In attempting to access the website, I find that the DNS mapping does work - the domain name maps to the IP's shown - but that there's an "unknown SSL error" after following the first redirect:


*   Trying 216.239.36.21...
* TCP_NODELAY set
* Connected to youth-entrepreneurship.vidyadeep.org (216.239.36.21) port 80 (#0)
> GET / HTTP/1.1
> User-Agent: curl/7.51.0
> Accept: */*
< HTTP/1.1 302 Found
< X-Cloud-Trace-Context: 32515309a4661b3b7cc0eee9d5d32e5b
< Date: Wed, 30 Nov 2016 17:42:35 GMT
< Content-Type: text/html
< Server: Google Frontend
< Content-Length: 0
* Curl_http_done: called premature == 0
* Connection #0 to host youth-entrepreneurship.vidyadeep.org left intact




*   Trying 216.239.36.21...
* TCP_NODELAY set
* Connected to youth-entrepreneurship.vidyadeep.org (216.239.36.21) port 443 (#0)
* Cipher selection: ALL:!EXPORT:!EXPORT40:!EXPORT56:!aNULL:!LOW:!RC4:@STRENGTH
* successfully set certificate verify locations:
*   CAfile: /etc/ssl/certs/ca-certificates.crt
  CApath: none
* TLSv1.2 (OUT), TLS handshake, Client hello (1):
* Unknown SSL protocol error in connection to youth-entrepreneurship.vidyadeep.org:443 
* Curl_http_done: called premature == 1
* Closing connection 0
curl: (35) Unknown SSL protocol error in connection to youth-entrepreneurship.vidyadeep.org:443 


Have you set up SSL in any way?


Cheers,

Nick
Cloud Platform Community Support

On Tuesday, November 29, 2016 at 10:49:33 PM UTC-5, Tejas Phase wrote:
Hello Nick Sir,
Thank U very much for replying me. As per your suggestions I made some additions in my DNS settings. Attached herewith SS of that:

​Also find herewith SS of my Application settings where the records are reflected which I have been added in my DNS settings:

​         I want to just mention here that the "Alias" field for the "A" & "AAAA" records is shows as "none". 
         Also want to mention that still my application doesn't access through "Custom Domain". I think I might be doing something wrong that's why all of this happens. Please sir help for to resolve this. I works upon this issue every day but still not get any results for my efforts.
Waiting for your reply.
Thank U.
Tejas
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