rdp background stop running when I disconnect

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June Williams

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May 18, 2020, 8:15:55 AM5/18/20
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I'm running radioboss software for my internet radio station. When I disconnect from my remote windows using rdp on google cloud my radioboss software stops running. When i disconnect from my remote desk top a notice popup and tells me my programs will continue to run in the background but it doesn't. Can you show me how to keep my software running in the background since that's what its suppose to do anyway. Thank you

George (Cloud Platform Support)

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May 18, 2020, 12:42:09 PM5/18/20
to Google App Engine
Hello June, 

How do you disconnect from your remote windows exactly: do you log out of the machine, or simply close the window of the RDP session? If you log out, this is expected behavior, as logging out shuts down any application running on the remote desktop. By contrast, if you only close the remote session window on your local machine, the desktop session stays active, and programs continue to run.

To see exactly what caused RadioBoss to stop running, you may- access information in the Event Viewer logs for significant entries. Do use this feature, you should follow these steps on the remote machine: 

1) Press Windows key + X.
2) From the list, click on Event Viewer.
3) Now under Window Logs, you need to look at System logs.

 
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