Back-ends instances are dying and not restoring

[Kirill Zinoviev]

During last week we regulary getting issues with backends - instances are simply disappearing and are not started again. On backends page (https://appengine.google.com/backends?&app_id=*) it says instance is present but when I navigate to instances pages none of them are listed or only some of them (for example 9 instances are configured but only 6 are running). 

It usually takes several hour to get back to normal so all our production services are down and we have nothing to say to customer as it's out of our control. Backends manual restart is also not helpful as instances are still not added - backend is started but instance not present (https://appengine.google.com/instances?app_id=*&version_id=*).

Any help is appreciated as such backends behavior is simple 'business-killer' and we can do nothing.

[Tim Hoffman]

If you haven't already done so I suggest you also lodge a production issue.

T

[Johan Euphrosine]

Agreed,

The form is there btw:
http://code.google.com/p/googleappengine/issues/entry?template=Production%20issue

On Mon, Aug 1, 2011 at 3:00 PM, Tim Hoffman <zute...@gmail.com> wrote:
> If you haven't already done so I suggest you also lodge a production issue.
> T
>

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Johan Euphrosine (proppy)
Developer Programs Engineer
Google Developer Relations

[Kirill Zinoviev]

Done - issue posted. Thanks for advice.

If will be resolved then will post results here.

[Galoch]

Seeing the same behavior.

Found the url to the issue: http://code.google.com/p/googleappengine/issues/detail?id=5465