Google Docs blocking GAE apps? (503 lockout: automated queries)

Jan Z/ Hapara

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Nov 21, 2010, 8:27:54 AM11/21/10

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Google Docs doclist API appears to be locking out GAE client apps with a 503 error complaining of automated queries:

Server responded with: 503, <html><head><meta http-equiv="content-type" content="text/html; charset=utf-8"/><title>Sorry...</title><style> body { font-family: verdana, arial, sans-serif; background-color: #fff; color: #000; }</style></head><body><div><table><tr><td><b><font face=times color=#0039b6 size=10>G</font><font face=times color=#c41200 size=10>o</font><font face=times color=#f3c518 size=10>o</font><font face=times color=#0039b6 size=10>g</font><font face=times color=#30a72f size=10>l</font><font face=times color=#c41200 size=10>e</font></b></td><td style="text-align: left; vertical-align: bottom; padding-bottom: 15px; width: 50%"><div style="border-bottom: 1px solid #dfdfdf;">Sorry...</div></td></tr></table></div><div style="margin-left: 4em;"><h1>We're sorry...</h1><p>... but your computer or network may be sending automated queries. To protect our users, we can't process your request right now.</p></div><div style="margin-left: 4em;">See <a href="http://www.google.com/support/bin/answer.py?answer=86640">Google Help</a> for more information.<br/><br/></div><div style="text-align: center; border-top: 1px solid #dfdfdf;">&copy; 2009 Google - <a href="http://www.google.com">Google Home</a></div></body></html>

We've seen this now for about 4 hours, across a range of apps. Is Docs trying to rate-limit GAE??

Would be great is someone from the GAE team could ping the Docs folks please...

Thanks!

J

Ikai Lan (Google)

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Nov 22, 2010, 4:47:44 PM11/22/10

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I've seen this happen before with Client Login. Are you using that or Authsub?

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Ikai Lan
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Jan Zawadzki

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Nov 23, 2010, 5:09:00 AM11/23/10

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neither - this is 2LO.

Actually, it's both 2LO and client login. Same error, same timeframe

Went away after about four hours, but became an extremely serious problem as it affected a number of our apps (possibly all?)

I am loading more records later tonight, will let you know if it reappears.

Bit of a show-stopper for our schools kicking off with Google Apps unfortunately :(

Cheers

Jan

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