scheduled maintenance

[Ben Nevile]

Hi GAE team,

I'm writing to express frustration about the scheduled maintenances of
March 2 and March 9. I'm using GAE to host several time-dependent
games being played by tens of thousands of people. Having datastore
writes unavailable for 30 minutes during the peak traffic time is
frustrating and expensive. The cost to my small business will be
significant.

I acknowledge that with a globally distributed service every hour of
the day is equally bad. I also acknowledge that downtime is a
statistical inevitability. However I would like to believe that
*scheduled* downtime is not inevitable. There must be a way for a
company with Google's resources and talent to upgrade server hardware
without taking the entire system offline for up to 30 minutes.

As a customer who's investing considerably in this platform, I'd
appreciate some insight into the mechanics of these "scheduled
maintenance" decisions. How often can we expect these outages? If I
were a provider of a social service based around baseball, for
instance, what recourse would I have if Google decided to perform a
scheduled maintenance during the seventh game of the World Series?

Ben

[Bill]

I agree with Ben. On the developer side, some programmatic access to
downtime information would also be helpful. I've opened a feature
request here:
http://code.google.com/p/googleappengine/issues/detail?id=1116
-Bill

[GregF]

My rant about the same thing here...

http://groups.google.com/group/google-appengine/browse_thread/thread/2ce6fdeb3fe58605

[Pete Koomen]

Hi all,

Thanks very much for your posts--we're definitely reading.

Regarding the timing of our scheduled maintenance, we try our best to
pick times that will have the smallest effect on our developers. This
isn't easy and, as you've pointed out, it's never going to work
seamlessly for everyone.

Regarding the existence of scheduled maintenance--we completely
agree. We're working on eliminating the need for these and will keep
you posted on our progress. For now, you can subscribe to our
downtime-notify group:

http://groups.google.com/group/google-appengine-downtime-notify

and monitor our system status page:

http://code.google.com/status/appengine

for updates.

Thanks,
Pete Koomen, App Engine Team

On Mar 2, 8:11 pm, GregF <g.fawc...@gmail.com> wrote:
> My rant about the same thing here...
>

> http://groups.google.com/group/google-appengine/browse_thread/thread/...

[yobin]

Hi, My app still 403,but my App is not Over Quota

url: http://yiqichao.appspot.com/

Could you help me to solve this problem? Thanks



Over Quota
This Google App Engine application is temporarily over its serving quota. Please try again later.