App engine network connectivity to BigQuery and Compute Engine failing

[Dikesh Jariwala]

Hi,

We are running a service on App engine in Node.js Standard Environment.

It receives HTTP POST requests from website, parses POST body, caches the unique ID from it to redis server on Compute Engine and sends parsed body to BigQuery.

Requests are around 2M per day.

But we are constantly facing the network related issues and all the hits in BigQuery.

Following is the redis error from redis NPM package.

{"errno":"ETIMEDOUT","code":"ETIMEDOUT","syscall":"connect","address":"xx.xx.xx.xx","port":6379}

And from Bigquery package following is the error.

 

 

}

And this is not happening just once or twice. It has keeps happening for hours for all the HTTP requests.

While writing this post I have already missed 8 hours of hits.

Can anyone help with this?

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[Nicolas (Google Cloud Platform Support)]

Thank you for reporting this issue.

As your issue seems to be a specific technical issue you would have better assistance from the community by posting in StackOverflow as Google Groups is intended for general discussion. You should post to StackOverflow with extra log information to have the developer community assist you.

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