problem with gpu Quota Increase Request

[Marc Craun]

i was trying 4 p100 gpu and i make a Request to Increase my quota for 1 to 4 

but support keep reply with this message

Thank you for requesting additional quota and I hope you're doing well today. My name is Allan from the Cloud Platform Support team and I am happy to help you. We have received your quota increase request for arctic-plasma-220511. Unfortunately, our approval team is unable to grant your request at this time due to the status of your billing account.

Please contact our Billing Support Team directly by creating a ticket via this link [1]. Once you have resolved the issue with your billing account, you can file a new request [2] for additional quotas.

I hope this information points you in the right direction. I’ll mark this case as closed now. If you have any further questions, you can also reach out to us at gc-...@google.com.

Best regards, 

Allan H on behalf of the Google Compute Team

[1] https://support.google.com/cloud/contact/cloud_platform_billing?hl=en&cfsi=bronze_contact&cfnti=6186161&cft=3 
[2] https://cloud.google.com/compute/quotas#requesting_additional_quota

icontact with billing team in live chat they said my billing account works fine

i dont understand where is the problem?

[David (Google Cloud Support)]

Hello Marc,

It looks like there is a problem with your billing account and you won’t be able to request for additional quota until that problem is resolved. I apologize if you were told that your billing account is in good standing. Please contact our Billing Support Team once again since they are the only ones who are able to help you with this matter. Once your billing issue is resolved, you may file a new request for additional quota.