Help

[Deninho]

Portuguese

Eu preciso muito de ajuda, eu fiz um pagamento de 40 reais e não sei pra que serve esse site

English

I really need help, I make a payment of 40 reais and I don't know what this site is for

I want to request a refund

[Elliott (Cloud Platform Support)]

Hello,

I understand that you would like to have a refund from Google Play. I did look at our documentation and I hope this resolves your issue. I know this must be frustrating but I will do my best to assist you.

You may get a refund for certain Google Play purchases but it also depends on the policy. I understand that you may contact the developer directly. You may get a refund if the product was purchased accidentally. I believe this is what you are after.

There is a document[1], which goes into more detail and I hope this helps.

[1] https://support.google.com/googleplay/answer/2479637?hl=en