Problem with mail quota
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Ice13ill
Feb 8, 2012, 5:36:40 PM2/8/12
to Google App Engine
In SDK 1.6.2 is stated that:
"Mail Quota for App Engine apps that have signed up for billing
will only be increased after the first payment for the app is
processed. "
In the documentation I found this:
"100 recipients until first charge cleared; 2000 recipients free and
no maximum thereafter"
The problem is that my app has billing enabled for a very long time
and although everything was ok until today (i also checked the billing
history and emails that exceeded the 100 limit were billed
correctly) , now my app has reached 100 mail quota and it cannot send
any more emails...
Does anyone else has this problem ?
"Mail Quota for App Engine apps that have signed up for billing
will only be increased after the first payment for the app is
processed. "
In the documentation I found this:
"100 recipients until first charge cleared; 2000 recipients free and
no maximum thereafter"
The problem is that my app has billing enabled for a very long time
and although everything was ok until today (i also checked the billing
history and emails that exceeded the 100 limit were billed
correctly) , now my app has reached 100 mail quota and it cannot send
any more emails...
Does anyone else has this problem ?
Kaan Soral
Feb 9, 2012, 3:22:59 PM2/9/12
to google-a...@googlegroups.com
Me
Greg
Feb 9, 2012, 5:07:39 PM2/9/12
to Google App Engine
I have a large (paid) quota for email, and got a quota exception two
hours ago. I'm guessing there was a glitch in the mail quota about
that time.
hours ago. I'm guessing there was a glitch in the mail quota about
that time.
Ikai Lan (Google)
Feb 9, 2012, 5:22:56 PM2/9/12
to google-a...@googlegroups.com
We're running a batch job right now to fix the issue. Stay tuned.
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jeremysomething
Mar 5, 2012, 4:04:06 PM3/5/12
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I think I'm having the same issue now for the app follow-mob.. How can I get billing to trigger? I enabled billing with a reasonable quota for my app, but it won't charge me. Dunno what to do, but my app needs to notify users of certain events.
Thanks!
Jonathan
Mar 10, 2012, 3:55:41 AM3/10/12
to google-a...@googlegroups.com
I've exactly the same problem, after the first 100 recipients the
delivery is blocked. After 24hours there is a reset , and so on.
I have 10$/day budget but it does not help.
app-id: or-point
On Friday, February 10, 2012 12:22:56 AM UTC+2, Ikai Lan wrote:
We're running a batch job right now to fix the issue. Stay tuned.
On Thu, Feb 9, 2012 at 2:07 PM, Greg <g.fa...@gmail.com> wrote:
I have a large (paid) quota for email, and got a quota exception two
hours ago. I'm guessing there was a glitch in the mail quota about
that time.
--
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Daniel
Mar 13, 2012, 11:46:44 PM3/13/12
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I'm seeing the same problem! I have hit 100 emails and can't mail anymore even with a very generous billing quota per day.. billable email is not triggering.
My app is sky-words-hrd
Christina Ilvento
Mar 14, 2012, 12:53:47 PM3/14/12
to google-a...@googlegroups.com
Hi All,
We recently made a change that causes the 100 email/day quota to only be lifted once a charge has been successfully cleared. Did you recently enable billing, or has billing been enabled for more than one week?
Thanks,
Christina
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Bogdan Nourescu
Mar 14, 2012, 3:00:52 PM3/14/12
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I have the same problem. I made an app for sending many emails to a list of customers.
I enabled billing for 11$/day, I've imported in the app all the customers (~300k datastore writes and 20
Frontend Instance Hours )
My app is "cbn-newsletter"
I've enabled billing today and i intend to send a lot of mails in the next 2 days.
Can i force a charge to be send? Or can you take money from my account beforehand?
I already pay another app from the same credit card for about ~5$/week
Christina
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Jonathan Nativ
Mar 16, 2012, 6:52:09 AM3/16/12
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Hi Christina,
Billing enabled on 2012-03-08 21:25:20.
I guess it's too much to ask for a fair disclosure of the "We recently made a change ..." prior to getting into this 'pay for nothing scheme'.
Jonathan
Mar 16, 2012, 6:55:03 AM3/16/12
to google-a...@googlegroups.com
Hi Christina,
Billing enabled on 2012-03-08 21:25:20.
I guess it's too much to ask for a fair disclosure of the "We recently made a change ..." prior to getting into this 'pay for nothing scheme'.
On Wednesday, March 14, 2012 6:53:47 PM UTC+2, Christina Ilvento wrote:
Christina
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Alexander Macgillivray
Apr 12, 2012, 9:34:49 PM4/12/12
to Google App Engine
Did you ever get an answer to this. I'm having the same issue and
would love to somehow just authorize a charge.
-Alex
On Mar 14, 12:00 pm, Bogdan Nourescu <bogdan.noure...@cbn-it.ro>
wrote:
> > (650)-201-9399
would love to somehow just authorize a charge.
-Alex
On Mar 14, 12:00 pm, Bogdan Nourescu <bogdan.noure...@cbn-it.ro>
wrote:
> I have the same problem. I made an app for sending many emails to a list of
> customers.
> I enabled billing for 11$/day, I've imported in the app all the customers
> (~300k datastore writes and 20 Frontend Instance Hours )
> My app is "cbn-newsletter"
> I've enabled billing today and i intend to send a lot of mails in the next
> 2 days.
> Can i force a charge to be send? Or can you take money from my account
> beforehand?
>
> I already pay another app from the same credit card for about ~5$/week
>
>
>
>
>
>
>
> On Wednesday, March 14, 2012 6:53:47 PM UTC+2, Christina Ilvento wrote:
>
> > Hi All,
>
> > We recently made a change that causes the 100 email/day quota to only be
> > lifted once a charge has been successfully cleared. Did you recently enable
> > billing, or has billing been enabled for more than one week?
>
> > Thanks,
> > Christina
>
> customers.
> I enabled billing for 11$/day, I've imported in the app all the customers
> (~300k datastore writes and 20 Frontend Instance Hours )
> My app is "cbn-newsletter"
> I've enabled billing today and i intend to send a lot of mails in the next
> 2 days.
> Can i force a charge to be send? Or can you take money from my account
> beforehand?
>
> I already pay another app from the same credit card for about ~5$/week
>
>
>
>
>
>
>
> On Wednesday, March 14, 2012 6:53:47 PM UTC+2, Christina Ilvento wrote:
>
> > Hi All,
>
> > We recently made a change that causes the 100 email/day quota to only be
> > lifted once a charge has been successfully cleared. Did you recently enable
> > billing, or has billing been enabled for more than one week?
>
> > Thanks,
> > Christina
>
> > On Tue, Mar 13, 2012 at 8:46 PM, Daniel <danielkra...@gmail.com> wrote:
>
> >> I'm seeing the same problem! I have hit 100 emails and can't mail anymore
> >> even with a very generous billing quota per day.. billable email is not
> >> triggering.
>
> >> My app is sky-words-hrd
>
> >> On Wednesday, February 8, 2012 2:36:40 PM UTC-8, Ice13ill wrote:
>
> >>> In SDK 1.6.2 is stated that:
> >>> "Mail Quota for App Engine apps that have signed up for billing
> >>> will only be increased after the first payment for the app is
> >>> processed. "
>
> >>> In the documentation I found this:
> >>> "100 recipients until first charge cleared; 2000 recipients free and
> >>> no maximum thereafter"
>
> >>> The problem is that my app has billing enabled for a very long time
> >>> and although everything was ok until today (i also checked the billing
> >>> history and emails that exceeded the 100 limit were billed
> >>> correctly) , now my app has reached 100 mail quota and it cannot send
> >>> any more emails...
>
> >>> Does anyone else has this problem ?
>
> >> --
> >> You received this message because you are subscribed to the Google Groups
> >> "Google App Engine" group.
> >> To view this discussion on the web visit
> >>https://groups.google.com/d/msg/google-appengine/-/AYlR59U_ChkJ.
>
> >> To post to this group, send email to google-a...@googlegroups.com.
>
> >> I'm seeing the same problem! I have hit 100 emails and can't mail anymore
> >> even with a very generous billing quota per day.. billable email is not
> >> triggering.
>
> >> My app is sky-words-hrd
>
> >> On Wednesday, February 8, 2012 2:36:40 PM UTC-8, Ice13ill wrote:
>
> >>> In SDK 1.6.2 is stated that:
> >>> "Mail Quota for App Engine apps that have signed up for billing
> >>> will only be increased after the first payment for the app is
> >>> processed. "
>
> >>> In the documentation I found this:
> >>> "100 recipients until first charge cleared; 2000 recipients free and
> >>> no maximum thereafter"
>
> >>> The problem is that my app has billing enabled for a very long time
> >>> and although everything was ok until today (i also checked the billing
> >>> history and emails that exceeded the 100 limit were billed
> >>> correctly) , now my app has reached 100 mail quota and it cannot send
> >>> any more emails...
>
> >>> Does anyone else has this problem ?
>
> >> --
> >> You received this message because you are subscribed to the Google Groups
> >> "Google App Engine" group.
> >> To view this discussion on the web visit
> >>https://groups.google.com/d/msg/google-appengine/-/AYlR59U_ChkJ.
>
> >> To unsubscribe from this group, send email to
> >> google-appengi...@googlegroups.com.
> >> For more options, visit this group at
> >>http://groups.google.com/group/google-appengine?hl=en.
>
> > --
>
> > Christina Ilvento | Google App Engine | cilve...@google.com |
> >>http://groups.google.com/group/google-appengine?hl=en.
>
> > --
>
> > (650)-201-9399
hoamon
Jun 8, 2012, 2:57:46 AM6/8/12
to google-a...@googlegroups.com
My app( bioenzyme-ticket ) has the same problem. I already enabled the billing, but only can send 100 mail/per day.
Waleed Abdulla
Jun 8, 2012, 5:11:34 PM6/8/12
to google-a...@googlegroups.com
I'm hit by this problem as well. Trying to migrate an app from M/S to HRD, but can't because the new app can't handle the email load. We sends thousands of emails a day right now from the M/S app, and if we make the switch to HRD we'll not be able to send emails for a while. Even worse, the new app will probably not be billed at all because we can't direct traffic to it yet, because it can't send emails.
I think this "feature" should only trigger for new customers, and not for the already-paying customers.
Al Murauski
Aug 26, 2012, 5:43:03 AM8/26/12
to google-a...@googlegroups.com
The same problem after migrating to HRD and enabling billing. My app id is alconst-nitro-hrd.
To Support: Please, clear a charge or whatever, but make the app send emails This is very disappointing the app cannot send emails!
Al Murauski
Aug 26, 2012, 5:56:53 AM8/26/12
to google-a...@googlegroups.com
I've submitted an Issue for this problem. Please, star it if you face the same problem:
Than you!
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