Help with stuck index

[fredrik]

Hi, 

I have a an that has a faulty index. I've used appcfg.py vacuum_indexes an number of times but it won't go away!

Is there any other way?

..fredrik

[fredrik]

App id: "thenikonfamily"

Index: 

- kind: MovieQuestioneer

  properties:

  - name: language_code

  - name: start_date

[radomir]

Exactly the same problem here (app "logdigger1"). I reported
production issue 8 hours ago but still no response from GAE team.

- Radomir

[Andreas]

did u guys try to:

- remove the index entry from index.yaml,
- vacuum indexes
- put the index definition back
- update/redeploy the app

?

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[radomir]

Yes, I followed these instructions (they appeared after unsuccessful
deployment). In fact, the index that's in Error state wasn't in my
datastore-indexes.xml at all. Vacuuming didn't delete it.

I even removed two similar indexes (the same properties but in
different order) but that didn't help. I even have additional problem
now as after re-enabling these two indexes they're in Building state
for 8 hours already although database is only 30MB.

Something's definitely broken.

[radomir]

Can anyone tell me what's expected response time from GAE team in case
of index stuck in Error state? What's your experience?

I opened production issue (6497) more than 2 days ago requesting index
deletion (as vacuum index didn't help) and still no response from
Google. (The app has billing enabled.)

I understand there's no guarantee about response time but this is
ridiculous.

[Andrius A]

It is ridiculous, but you have to pay additional $500 per month if you want to get a response.

[radomir]

For the curious, no response from GAE team 5 days since reporting
index in Error state (that I cannot vacuum) and 2 more indexes stuck
in Building state.
How long would you wait before giving up and migrating elsewhere?
I guess everyone has different tolerance for this zero support (what's
SLA for?)... My application in question is not heavily used yet but I
have another very alive application. Can't imagine what would happen
there. In any case, this doesn't look good. Unless you can pay $500/
month to GAE (and are eligible party in the first place), if something
goes wrong, you can only pray that the issue will go away...

On Dec 9, 6:52 pm, Andrius A <andriu...@gmail.com> wrote:
> It is ridiculous, but you have to pay additional $500 per month if you want
> to get a response.