Quotas maxed, app nearly dormant. Looking for troubleshooting pointers! Thanks.

[Tom Mitchell]

Hello,

I am just starting work on an application and I am getting strange quota #'s (my application has not been shut down yet though). I am not sure how to best represent the information for feedback here but I will try.

1. My application does not serve any advertised or public web pages, though there is one for testing.

2. The intent is that once per minute, two devices will upload an very small XML document for a GAE-hosted service to consume. Right now, all the app does is log that it received the data. No storage, presentation, or response. That seems to be all the activity taking place now, according to the logs. The service only returns an HTTP response. When I look at the logs for my app, that is exactly what I see: two incoming requests per minute. I scanned all the way back to last midnight PT and that's all there is.

3. I glanced at my quotas and they all seem OK, except three: requests, instance hours and outgoing bandwidth. Oddly, I have a second, nearly dormant app that shows almost the exact same numbers. All it does is make an outbound request every 15 minutes. A look at its logs shows that it is behaving as expected.

I have checked on my bandwidth usage from the two locations that are talking to this GAE app, and there is nothing like the activity I am seeing on the quotas page.

I can assume the issue is on my side, but I would like to know how to understand the issue so I can fix it.

Am I in the right place? Do I need to contrast the question differently?

Thanks in advance.

[pdknsk]

If the app is not actually having quota denials, I wouldn't worry about it. Probably just a glitch in the dashboard. The true authoritative quota numbers will be in the usage report for today, posted tomorrow.

[Patrice (Cloud Platform Support)]

Earlier today, a number of users observed incorrect usage statistics being displayed by the App Engine dashboard in the Google Cloud Developer Console.  Some resources, especially Frontend Instance Hours, were shown with unrealistically elevated usage.

The dashboard has been returned to normal operation and our engineers are investigating to find and fix the root cause of the issue.  So far, the results of our investigation indicate that the issue was purely cosmetic, with no elevated billing or quota denials to any user application.  If your application encountered quota denials because of this issue, if you later observe elevated resource billing in your invoice for this month, or if you are still observing unrealistic usage in the App Engine dashboard, please notify Google Cloud Platform Support.

[Tom Mitchell]

Thanks to you both for responding. This must be what I was seeing because I didn't really change anything and things are more as I would expect.

Thanks again.

[Patrice (Cloud Platform Support)]

Hi Tom,

Thank you for letting us know! Always happy to help.

Cheers